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Multimedia Messaging

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DEFINITION: SDP (Session Description Protocol) is a set of rules that defines how multimedia sessions can be set up to allow all end points to effectively participate in the session. In this context, a session consists of a set of communications end points along with a series of interactions among them. The session is initiated when the connection is first established and is terminated when the all of the end  … 
Definition continues below.
Multimedia Messaging White Papers (View All Report Types)
 
Express eBook
sponsored by ServiceNow
WHITE PAPER: There are three main areas in ITSM that can quickly become headaches in an IT organization: Request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

ServiceNow

Research Report: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based service management services.
Posted: 21 May 2015 | Published: 21 May 2015

ServiceNow

What Can Cloud Computing Do For Your Organization?
sponsored by SimpliVity
WHITE PAPER: The following white paper explores how cloud computing transforms IT organizations into IT-as-a-Service organizations allowing for innovation, agility, cost economics, and increased time to market. Read now to learn how else this technology can benefit your organization.
Posted: 11 Mar 2015 | Published: 11 Mar 2015

SimpliVity

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

IDC: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This white paper analyzes a modern service management platform, discussing how new IT trends have forced service management to change.
Posted: 28 Aug 2015 | Published: 31 Mar 2015

ServiceNow

How to Overcome The Top ITSM Challenges
sponsored by Matrix42
WHITE PAPER: In this white paper, learn how you can overcome the top IT service challenges by leveraging an integrated ITSM strategy. Discover how this approach can enable easier management, happier customers, lower business risk, and more.
Posted: 02 Mar 2016 | Published: 31 Dec 2015

Matrix42

The Ripple Effect of Downtime: You Can't Afford to Halt IT Services
sponsored by IBM
WHITE PAPER: How much have unplanned hardware or software failures cost you—in dollars, time, customers, and productivity? In this infographic, you will discover how to avoid downtime and its devastating consequences with one IT service management (ITSM) solution.
Posted: 09 Mar 2016 | Published: 09 Mar 2016

IBM

An All-In-One Solution For Better Monitoring, Management And Support
sponsored by Solarwinds N-able
WHITE PAPER: This white paper describes how your IT services  business can provide reliable support, automated maintenance and more with the right tools and software.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

The Future of Telecom: Five Predictions
sponsored by [24]7 Customer, Inc.
WHITE PAPER: Discover 5 key predictions regarding the future of telecom, based on current trends and customers' changing perception of the telecom experience. Gain insight into what telecom consumers expect from today's providers, and learn how to deliver exceptional self-service for mobile transactions.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

[24]7 Customer, Inc.

Pricing E-book: 5 Proven Tips for Maximizing Profits with BPM
sponsored by ConnectWise
WHITE PAPER: In this white paper, discover 5 best practices for determining a price-point to maximize profitability, including: know the difference between cost and value, prove your worth, and 3 more. Additionally, learn how a business management platform can assist you in putting these best practices to work.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise
 
 
MULTIMEDIA MESSAGING DEFINITION (continued): …  points have stopped participating. An example is a videoconference conducted by a large corporation that includes participants from multiple departments in diverse geographic locations.In SDP, session parameters include information such as the session name, the date and time at which the session is scheduled to begin, the purpose of the session, the addresses or ports of all end points, the data formats to be used and the bandwidth requirements for effectively exchanging the session data. SDP is intended primarily for use in large WANs (wide-area networks) including the Internet. As such, it is … 
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