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Multimedia Messaging

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DEFINITION: SDP (Session Description Protocol) is a set of rules that defines how multimedia sessions can be set up to allow all end points to effectively participate in the session. In this context, a session consists of a set of communications end points along with a series of interactions among them. The session is initiated when the connection is first established and is terminated when the all of the end  … 
Definition continues below.
Multimedia MessagingReports
 
How to use Email, SMS, MMS, and PIN Messaging
sponsored by BlackBerry
VIDEO: This video, presented by Tariq Tahir, covers how to integrate BlackBerry Java applications with various BlackBerry messaging systems. Topics include email application, PIN messaing, SMS messaging, MMS messaging, and more.
Posted: 11 Jun 2010 | Premiered: 11 Jun 2010

BlackBerry

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.

Extend The Benefits of Automation across the Enterprise
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: In this webcast, learn how to successfully implement automation within the enterprise with an "automation center of excellence (CoE)" that ensures IT delivers effective, efficient services.
Posted: 11 Jun 2014 | Premiered: 09 Jun 2014

Hewlett-Packard Company

Help Desk Manager
sponsored by N-able Technologies
SOFTWARE DEMO: This free-trial software allows you to see the benefits of an effective help desk manager – providing you with enhanced service management.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

N-able Technologies

Vendor Landscape: Enterprise Service Desk
sponsored by IBM
WHITE PAPER: This interactive whitepaper will help you find the right service management vendor and product for your organization.
Posted: 21 May 2014 | Published: 24 Jun 2013

IBM

Recovery Performance-Based Pricing: An Innovation to Drive Business Growth
sponsored by Asigra
WHITE PAPER: This whitepaper explores how service providers offer data protection in the marketplace and how they can adapt to data growth, BYOD and mobile workforces.
Posted: 22 Apr 2014 | Published: 31 Dec 2013

Asigra

Expert Guide: How 2 CIO/CTO's Used ITSM to Improve IT Resource Use
sponsored by ServiceNow
EGUIDE: This expert e-guide will show you how IT service management can benefit CIOs and CTOs.
Posted: 11 Apr 2014 | Published: 11 Apr 2014

ServiceNow

The Role of Deep Packet Inspection in Mobile Networks
sponsored by Arbor Networks
WHITE PAPER: DPI-based solutions provide business intelligence, service control and bandwidth management by inspecting packet header information to determine the application, source, destination and other data for each packet. Read this whitepaper to learn how mobile providers can create service packages that prioritize traffic based on these important factors.
Posted: 03 Jun 2014 | Published: 29 Apr 2009

Arbor Networks

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM
 
 
MULTIMEDIA MESSAGING DEFINITION (continued): …  points have stopped participating. An example is a videoconference conducted by a large corporation that includes participants from multiple departments in diverse geographic locations.In SDP, session parameters include information such as the session name, the date and time at which the session is scheduled to begin, the purpose of the session, the addresses or ports of all end points, the data formats to be used and the bandwidth requirements for effectively exchanging the session data. SDP is intended primarily for use in large WANs (wide-area networks) including the Internet. As such, it is … 
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