Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015
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The Deloitte Global CPO Survey 2016
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
Deloitte's research shows an increase in digital technology spend as chief procurement officers (CPOs) look at innovative systems to improve their business process.
Posted: 06 Apr 2016 | Published: 06 Apr 2016
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If They Can't Find It, They Can't Buy It: 12 Must-Have Query Types for E-Commerce Search
sponsored by Lucidworks
WHITE PAPER:
A recent survey observing users' search functionality shopping experience found that if customers can't find the results they're searching for, it will result in a lost sale and a bad impression. Inside, uncover 12 must-have query types for e-commerce search to improve customer experiences.
Posted: 27 Jul 2018 | Published: 27 Jul 2018
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Meeting BPM Requirements of Both IT and Business
sponsored by OpenText
WHITE PAPER:
This expert guide addresses the ideal BPM platform capabilities for today's organizations to meet the disparate needs of both technical departments and the line of business.
Posted: 09 May 2014 | Published: 09 May 2014
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Digital CRM and the Customer Experience
sponsored by IBM
EGUIDE:
This expert e-guide describes why digital technologies are proving to be the "next big thing" in the world of CRM, and explores the strategies that small businesses are using to stay competitive in e-commerce.
Posted: 24 Mar 2014 | Published: 24 Mar 2014
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Revamp Retail Transactions with Omni-Channel Technology
sponsored by Toshiba
WHITE PAPER:
Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.
Posted: 05 May 2014 | Published: 31 Jan 2014
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Computer Weekly – 24 June 2014: Betting on World Cup success
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to gambling site Betfair about the IT challenges of preparing for the football World Cup. We examine the strategy of cloud software pioneer Salesforce.com as it grows its role in the IT department. And we explain erasure coding – an emerging method for protecting storage hardware. Read the issue now.
Posted: 23 Jun 2014 | Published: 23 Jun 2014
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Reinvigorate BPM Strategies For Continuous Efficiencies
sponsored by Red Hat
EGUIDE:
In this e-guide, experts address how to realign existing BPM strategies to enforce quality employee performance. In addition, discover key tips on how to leverage the power of open source BPM.
Posted: 22 Jul 2014 | Published: 22 Jul 2014
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Improve Business Agility by Adopting these 10 Attributes
sponsored by Kofax from Lexmark
EGUIDE:
In this expert e-guide, learn 10 attributes that set agile organizations apart. Also explore the essential aspects of stand-up meetings and the substantial results they can provide.
Posted: 11 Feb 2016 | Published: 08 Feb 2016
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E-guide: BPM Best Practices
sponsored by OpenText
EGUIDE:
In this expert e-guide, learn from examples why some believe BPM has no place in legacy modernization efforts while others champion the approach. Additionally, discover how picking the right BPM certification program can build up critical skills and know-how for your IT team.
Posted: 30 Oct 2014 | Published: 30 Oct 2014
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