Wireless Customer Relationship Management

EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.

Posted: 01 Mar 2018 | Published: 08 Mar 2018

EZINE: Australia is one of the most advanced markets in the world in adopting mobility initiatives to improve employee productivity, customer service and the bottom line. In this month's edition of CW ANZ, take a look at how Australian organisations are faring in driving mobility initiatives, the challenges they have been facing and what lies ahead.

Posted: 13 Dec 2017 | Published: 13 Dec 2017

CASE STUDY: The Miami HEAT may by NBA champions, but their CMS certainly wasn't a winner. To see how Contentshack helped these 3-time NBA champions captivate audiences both on and off the court, read the full case study below.

Posted: 29 Jan 2019 | Published: 29 Jan 2019

RESEARCH CONTENT: In this comprehensive report, AIIM Market Intelligence takes an in-depth look at the amount of paper in the office, the impediments to removing it, the take up of digital mailrooms and multi-channel capture, and the increasing exploitation of mobile and cloud.

Posted: 06 Dec 2016 | Published: 06 Dec 2016

EGUIDE: This expert guide examines the issues with ruggedized PCs and how smartphones will eventually dominate them, as well as how to simplify the IoT device development process for personal and industrial safety in rugged environments. Continue reading here.

Posted: 11 Jan 2019 | Published: 07 Jan 2019

WEBCAST: This exclusive resource discusses how you can build a successful enterprise mobility environment for your businesses, examining best practices, helpful use cases, and suggestions for which tools can help drive innovation and cut costs.

Posted: 20 May 2014 | Premiered: May 20, 2013

EGUIDE: Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.

Posted: 09 Dec 2016 | Published: 07 Dec 2016

EZINE: In this issue of Modern Mobility, you will explore the state of enterprise wearables, assesses their potential use cases, and take an exclusive look at the security challenges that still remain. Read on to access a Q&A with end-user computing expert Matt Kosht, who explains why app refactoring is still a niche technology.

Posted: 09 Feb 2016 | Published: 09 Feb 2016

EGUIDE: In this expert e-guide, explore the benefits and business drivers of integrating your data across all channels. Discover what tools and strategies you'll need to achieve a truly integrated, cross-channel customer experience.

Posted: 10 Oct 2014 | Published: 10 Oct 2014

WHITE PAPER: This white paper will show you how taking a holistic approach to digital channels in the contact center and beyond and integrating them into your customer experience strategy allows you to transform the end-to-end customer journey and deliver consistent, seamless and personalized experiences across all channels, touchpoints and interactions.

Posted: 01 Jul 2014 | Published: 01 Jul 2014