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Wireless Customer Relationship Management Reports
 
Cybersecurity Trends: 2017 Spotlight Report
sponsored by Alert Logic
RESOURCE: According to the 2017 Spotlight Report, the 3 biggest obstacles to stronger cybersecurity are lack of skilled employees, lack of budget, and a lack of security awareness among employees. Explore this in-depth 72-page Spotlight Report to uncover top data points and trends in cybersecurity to help advance your company's security approach.
Posted: 27 Nov 2017 | Published: 27 Nov 2017

Alert Logic

How Uber Grew With Customer Support and Chat Behind the Wheel
sponsored by Zendesk
CASE STUDY: Everyone knows Uber, but behind the wheel? A complex ecosystem that keeps the driver and rider connected and processes running smoothly. Discover how customer support and chat tools supported Uber's business growth.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

Zendesk

Location-Based Apps and CRM: Convenience vs Privacy Concerns
sponsored by HERE
EGUIDE: This expert e-guide explains the current landscape of the taxi-hailing application market (think Uber) and examines how location-based mobile apps are revolutionizing customer relationship management in hospitality, insurance, and retail with a big emphasis on the customer privacy concern.
Posted: 01 Mar 2016 | Published: 25 Feb 2016

HERE

Popular Technologies Enrich Customer Experience Strategies
sponsored by SearchCRM
EBOOK: This expert e-book looks at modern changes in customer experience management. Access to explore mobile and social CRM's increasingly dominant and multidimensional role in customer engagement, as well as ways to transform customer data from disparate digital sources into more personalized messaging.
Posted: 25 Mar 2016 | Published: 15 Mar 2016

SearchCRM

Empower More Productive Users with EMM and Enterprise Mobility
sponsored by vmware airwatch
RESOURCE: This infographic will review how current mobility trends (like the expansion of cloud architecture) are affecting EMM. Discover how cloud-enabled EMM can power the productivity of your users and IT, as well as 5 reasons to employ advanced EMM.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

vmware airwatch

Modern Mobility E-zine: February 2016
sponsored by SearchMobileComputing
EZINE: In this issue of Modern Mobility, you will explore the state of enterprise wearables, assesses their potential use cases, and take an exclusive look at the security challenges that still remain. Read on to access a Q&A with end-user computing expert Matt Kosht, who explains why app refactoring is still a niche technology.
Posted: 09 Feb 2016 | Published: 09 Feb 2016

SearchMobileComputing

How In-App Analytics put the "User" in "User Experience"
sponsored by Hewlett Packard Enterprise
EGUIDE: In the following e-guide, Matt Schulz reveals how design thinking improves workflow and promotes innovation in app development. Also learn from experts how in-app analytics increase the likelihood of success in the design thinking outcome.
Posted: 01 Feb 2016 | Published: 24 Jan 2016

Hewlett Packard Enterprise

Creative Strategies Yield Greater Customer Insight
sponsored by SearchCRM
EBOOK: To improve customer experience, companies need to tune into the different platforms consumers use, unify data silos, integrate information systems and plan thoughtful strategies for engaging customers. Discover how to plug the holes in your business' customer experience strategy.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

SearchCRM

Seamless Communications and Collaboration for the Connected Mobile Enterprise
sponsored by Mitel Networks Limited
WHITE PAPER: From this white paper, discover how you can achieve seamless, real-time mobile collaboration in your enterprise. Read on to learn how to leverage existing business apps, embedded real-time communications, and collaboration to boost the agility of your connected mobile enterprise.
Posted: 12 Apr 2016 | Published: 12 Apr 2016

Mitel Networks Limited

Top 10 Ways to Boost Mobile App Engagement Using Messaging
sponsored by Magnet
WHITE PAPER: This white paper details the top 10 ways to boost mobile app engagement using messaging strategies. Discover the messaging features that can win customer loyalty.
Posted: 28 Dec 2015 | Published: 28 Dec 2015

Magnet
 

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