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Wireless Customer Relationship Management White Papers (View All Report Types)
 
Mobilizing Field Forces on Smartphones
sponsored by BlackBerry
WHITE PAPER: This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices. Through interviews with multiple companies with we found that the TCO of owning smartphones was 14% - 85% less than rugged devices.
Posted: 06 Aug 2009 | Published: 06 Aug 2009

BlackBerry

10 tips to integrate mobile and social marketing
sponsored by IBM
WHITE PAPER: In this white paper, get 10 tips to help break through the silos and integrate social and mobile marketing with traditional channels.
Posted: 18 Feb 2014 | Published: 30 Nov 2013

IBM

How End User Experience Management Adds Value to Mobile Device Management
sponsored by Aternity
WHITE PAPER: This exclusive resource discusses a mobile management solution that augments the domain-specific metrics and analytics provided by mobile device management and mobile application management vendors with the business context of the enterprise end user to measure productivity.
Posted: 02 Jun 2014 | Published: 14 May 2014

Aternity

Mobility and Cloud Keys to Fulfilling Promise of Electronic Medical Records
sponsored by Citrix/IBM/Atlantis Computing
WHITE PAPER: This exclusive resource discusses the key role that mobility and cloud computing play in addressing the challenges healthcare organizations face today, providing helpful tips for which solutions are best for virtualizing EMR systems across a wide variety of desktops and mobile devices.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

Citrix/IBM/Atlantis Computing

CYOD: Hassle Free BYOD
sponsored by Insight
WHITE PAPER: This informative resource discusses a new approach to BYOD where employees choose their own device from a menu of pre-approved devices and plans, helping ease the burden of management for IT and allowing for improved efficiency.
Posted: 24 Apr 2014 | Published: 24 Apr 2014

Insight

Merger of Cloud and Mobility into your IT Strategy and Governance
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: In today's landscape, it is important to shape your business with cloud and mobile strategies. This guide highlights the importance of customer control and how cloud technology can help your business bolster consumer relationships.
Posted: 19 Nov 2013 | Published: 30 Sep 2013

Hewlett-Packard Enterprise

4 Steps to Transforming Your Customer Relationships Using Mobile
sponsored by Appcelerator
WHITE PAPER: Mobility has fundamentally changed the business world, particularly customer relationships. It has not only changed consumer expectations, but also provides a chance to drastically improve the customer experience. Read on to learn 4 simple steps to improving your customer's experience with mobility.
Posted: 15 Aug 2012 | Published: 01 Aug 2012

Appcelerator

Microsoft Dynamics CRM Release Preview Guide
sponsored by Microsoft India
WHITE PAPER: In this resource, learn about a family of CRM applications that can help you deliver engaging, differentiating customer experiences with marketing, sales, and service capabilities.
Posted: 20 May 2014 | Published: 30 Apr 2014

Microsoft India

Taking Your Enterprise Mobile: The Executive Checklist
sponsored by Citrix
WHITE PAPER: This informative paper discusses what steps your company should take to ensure that your mobile initiatives are secure, providing a helpful checklist you can use to navigate the mobile seas to success.
Posted: 12 Mar 2014 | Published: 12 Mar 2014

Citrix

Executive Brief Digital Transformation: Creating New Business Models Where Digital Meets Physical
sponsored by IBM
WHITE PAPER: As businesses embrace the digital revolution, they're rethinking what customers value most and creating operating models that take advantage of what’s newly possible for competitive differentiation. This report is designed to provide senior executives with analysis and insight on how fast and how far to go on the path to digital transformation.
Posted: 17 Nov 2011 | Published: 17 Nov 2011

IBM
 

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