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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 

Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
Unified Messaging White Papers (View All Report Types)
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Switching to Cloud Communications: 6 Key Considerations
sponsored by Nextiva
WHITE PAPER: Cloud communications offers a lot of potential benefits, but can be a notoriously hard transition to make. Download this white paper to review 6 key considerations that can help ensure success when making the switch.
Posted: 01 Oct 2019 | Published: 01 Oct 2019

Nextiva

Keep the Lights on in 3 Simple Steps
sponsored by Verizon
WHITE PAPER: Preparing for disaster recovery through business continuity planning can be a good decision for businesses of any size to keep communication and collaboration running. But where do you start? In this white paper, discover 3 simple steps that can help you maintain communication and collaboration operations.
Posted: 22 Aug 2019 | Published: 22 Aug 2019

Verizon

How digital transformation of legacy Avaya systems can be self-funding
sponsored by JT Global Enterprise
WHITE PAPER: Migrating away from legacy communications and to the cloud can be very complex—which is why some providers have begun offering programs to help get the ball rolling. In this white paper, learn about Avaya's Take on and Transform program which aims to simplify the cloud migration process.
Posted: 21 Aug 2019 | Published: 21 Aug 2019

JT Global Enterprise

Small Spaces, Big Outcomes: Video Collaboration in Huddle Rooms
sponsored by AVI-SPL
WHITE PAPER: As the workplace continues to transform, it has become clear that smaller spaces can yield big outcomes. Learn about transforming workplaces to accommodate video collaboration solutions, and the different ways it can help you in this white paper.
Posted: 20 Aug 2019 | Published: 20 Aug 2019

AVI-SPL

UC Solution Checklist: 5 Must-Have Items
sponsored by PGi
WHITE PAPER: As businesses give employees more power to work wherever and whenever they want, IT and business leaders are tasked with creating connected, collaborative work environments that are optimized for all devices. Download this white paper for a checklist of 5 must-have features when looking for a UC solution.
Posted: 15 Aug 2019 | Published: 15 Aug 2019

PGi

Delivering Business-Critical Communications Capabilities: What's Beyond Wi-Fi?
sponsored by Motorola, Inc.
WHITE PAPER: This whitepaper looks at the reasons for commercial Wi-Fi's shortcomings, the impact of its inefficiency and inadequate performance and why organizations should consider a new approach to meet growing bandwidth, communications, and collaboration needs.
Posted: 12 Aug 2019 | Published: 12 Aug 2019

Motorola, Inc.

Getting the Most Out of Voice in Your Distribution Center
sponsored by Lucas Systems
WHITE PAPER: What's the potential impact of implementing voice technology? For some distribution centers, it can help improve productivity by up to 40%. Find out how you can estimate the potential impact of a voice investment on your organization's productivity in this white paper.
Posted: 06 Aug 2019 | Published: 06 Aug 2019

Lucas Systems

How to Get Your Team on Board With Using Your New UCaaS Solution
sponsored by Fuze
WHITE PAPER: Read this white paper to learn how to achieve full, organization-wide adoption of your UCaaS solution, ensuring you get the most out of your communications investment.
Posted: 26 Jul 2019 | Published: 31 Mar 2019

Fuze

Can Engagement Automation Dramatically Improve Your Contact Center?
sponsored by JT Global Enterprise
WHITE PAPER: Of course humans will always be needed in the contact center, but if businesses can shift their repetitive work to machines, then what is left requires the knowledge-based ability of an agent. In this white paper, learn how a properly functioning UC system will use routing and calendaring to deliver customers to skillful people when needed.
Posted: 18 Jul 2019 | Published: 18 Jul 2019

JT Global Enterprise

Let's Put Them to the Test! WIFI vs CBRS
sponsored by Motorola, Inc.
WHITE PAPER: It's no surprise that WiFi isn't holding up its end of the bargain: it was not built to support complex enterprise operations. But, with Citizens Broadband Radio Service (CBRS), there may be a better way. In this white paper, explore how Motorola's CBRS solution, MOTOTRBO Nitro, can provide increased capacity, greater coverage and clearer voice.
Posted: 17 Jul 2019 | Published: 30 Jun 2019

Motorola, Inc.

2019 Transportation and Logistics Communications Survey Report
sponsored by Motorola, Inc.
WHITE PAPER: In this report, explore findings from Motorola's 2019 Transportation and Logistics Communications Survey Report, and find out why 2-way radios continue to be the popular choice for communication in this sector.
Posted: 24 Jun 2019 | Published: 24 Jun 2019

Motorola, Inc.

Building Connected Organizations with Collaboration Tools
sponsored by Workplace by Facebook
WHITE PAPER: Download this white paper to learn the 6 attributes that are considered critical to building connected, digital organizations, and find out how Workplace by Facebook can help you achieve them.
Posted: 17 Jun 2019 | Published: 17 Jun 2019

Workplace by Facebook

The Workplace Effect: Boost Collaboration Across HR, IT & Internal Comms
sponsored by Workplace by Facebook
WHITE PAPER: The consumerization of workplace technology has changed people's expectations—they want quick, efficient communication with everything from everyday tasks and projects to problems with devices and connectivity. Find out how Workplace by Facebook has helped companies achieve that across HR, IT and Internal Communications in this white paper.
Posted: 14 Jun 2019 | Published: 14 Jun 2019

Workplace by Facebook

9 Ways Your Aging Phone System Is Putting Business Success On Hold
sponsored by Intermedia Net
WHITE PAPER: Learn the 9 ways your legacy phone system could be holding you back and how cloud communications can help in this white paper.
Posted: 07 Jun 2019 | Published: 07 Jun 2019

Intermedia Net

5 Must-Have Productivity Tools for Remote Workers
sponsored by Intermedia Net
WHITE PAPER: Today's businesses recognize the value of remote and mobile workers. However, working remotely requires a specialized set of tools to stay connected with coworkers and get work done. In this white paper, explore 5 of the top tools you can deploy to overcome common challenges remote workers face.
Posted: 06 Jun 2019 | Published: 25 Feb 2019

Intermedia Net

Strategies for Improving Student Success with Digital Workspaces
sponsored by AVI-SPL
WHITE PAPER: In this white paper, learn why digital workspaces in education are becoming increasingly important and how they can help better prepare graduates for the workforce.
Posted: 30 May 2019 | Published: 30 May 2019

AVI-SPL

Safeguard Your People and Facilities with Effective Communications
sponsored by Motorola, Inc.
WHITE PAPER: Communication has a vital role to play in ensuring everyday safety and how quickly emergency response plans can be activated. But how do you know if your system is up to the job? Find out with this Safety-First Communication Checklist.
Posted: 23 May 2019 | Published: 23 May 2019

Motorola, Inc.

How to Handle VoIP Security Risks
sponsored by Verizon
WHITE PAPER: Like many technologies, Voice over IP (VoIP) has been thought to suffer from treating security as an afterthought—but that could slowly be changing. Learn how you can protect your data and build a secure, well-managed voice and data network in this white paper.
Posted: 17 Apr 2019 | Published: 17 Apr 2019

Verizon

A Guide to Successful UC&C Migration
sponsored by Verizon
WHITE PAPER: In this white paper, learn about Verizon adoption services and how they can help ensure a successful UCC migration by developing a tailored strategy for each customer, which helps limit the impact of a migration on day-to-day operations and maintain continuity.
Posted: 17 Apr 2019 | Published: 17 Apr 2019

Verizon

Comparing UC Vendors: 6 Key Considerations
sponsored by Mitel Networks Limited
WHITE PAPER: With more business communications providers than ever before, how do you decide which vendor is the best fit for your organization? Read this guide to review 6 key considerations that you can use to help choose a UC vendor.
Posted: 11 Apr 2019 | Published: 11 Apr 2019

Mitel Networks Limited

Thinking Big: Unified Communications for the Enterprise
sponsored by Mitel Networks Limited
WHITE PAPER: Before you dive into the unified communications (UC) pool, there are quite a few things you should be on the lookout for. Read this brief blog post to learn the 4 main features you should look for in your next UC tool.
Posted: 11 Apr 2019 | Published: 11 Apr 2019

Mitel Networks Limited

Unified Communications Closes Gaps for More Efficient Conversations
sponsored by Mitel Networks Limited
WHITE PAPER: Read this brief blog post to review 5 common reasons organizations adopt unified communications. Also explore the benefits it can provide.
Posted: 10 Apr 2019 | Published: 10 Apr 2019

Mitel Networks Limited

Moving Your Phone System To The Cloud: A Step-by-Step Guide
sponsored by Mitel Networks Limited
WHITE PAPER: Migrating communications to the cloud is not as risky or complicated as it may seem. With a bit of planning, making the switch can be relatively simple and straightforward—and lead to big benefits. Read this guide to explore key considerations and a step-by-step plan to help your organization successfully move communications to the cloud.
Posted: 05 Apr 2019 | Published: 05 Apr 2019

Mitel Networks Limited

The Evolution of Radio Communications
sponsored by Motorola, Inc.
WHITE PAPER: Find out how you can get a fully-managed platform that combines business-critical voice with private broadband data to deliver a secure, enterprise-grade service without the limitations of WiFi and public broadband.
Posted: 03 Apr 2019 | Published: 03 Apr 2019

Motorola, Inc.

The Role of Communication in Today's Modern Business
sponsored by Motorola, Inc.
WHITE PAPER: Today's most successful companies and organizations do one thing very well: communicate. Effective communications is an essential building block for success. In this 26-page guide, learn how you can optimize your communications platform to help you meet your goals, and explore the benefits of doing so.
Posted: 27 Mar 2019 | Published: 27 Mar 2019

Motorola, Inc.
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