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Unified Messaging

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ALSO CALLED: Integrated Messaging, Unified Communications, Unified Messaging Services
DEFINITION: Unified communications (UC) and unified messaging (UM) are terms often used interchangeably by vendors and the media to collectively describe consolidated communication applications. However, unified communications and unified messaging are actually two different solutions. In the videocast on the right (click to play), Whatis.com's Alex Howard discusses the differences between unified messaging and  … 

Unified Messaging definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
Unified Messaging Reports
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Make the Most of your Microsoft Investment
sponsored by Logitech Inc.
INFORMATION CENTER: This resource helps you learn 3 ways to increase your ROI with video collaboration technology that supports your current Microsoft Office 365/Skype for Business investments to create better meeting experiences.
Posted: 04 Oct 2017 | Published: 04 Oct 2017

Logitech Inc.

Introducing Logitech MeetUp
sponsored by Logitech Inc.
WHITE PAPER: In this white paper, learn how Logitech MeetUp, a videoconferencing tool with the speaker, microphone, and camera all-in-one can help you have more productive meetings to accomplish your business goals.
Posted: 03 Oct 2017 | Published: 03 Oct 2017

Logitech Inc.

Video Conferencing: 5 Questions To Ask Before You Invest
sponsored by Logitech Inc.
EBOOK: This interactive resource guides you through 5 questions to ask before investing in collaboration tools. Then, learn how these tools can seamlessly be integrated with your organizations' current infrastructure while providing a positive ROI.
Posted: 03 Oct 2017 | Published: 03 Oct 2017

Logitech Inc.

Communications Platform-as-a-Service: What's in It for Retailers?
sponsored by Vonage
RESOURCE: Find out how communications platform-as-a-service (CPaaS) can help build stronger customer relationships by providing a cloud-based framework used for real-time communications.
Posted: 02 Oct 2017 | Published: 12 Sep 2017

Vonage

Network Control and Management: Why you Need it and Strategies for Making it Happen
sponsored by Vonage
RESOURCE: Learn how to improve network control and build stronger call performance and reliability through MPLS and SD-WAN for UCaaS.
Posted: 29 Sep 2017 | Published: 08 Sep 2017

Vonage

Network Quality of Service: A Bandwidth Boost for Multi-location Company Communications
sponsored by Vonage
RESOURCE: Learn about SD-WAN for UCaaS and evaluate the criteria that best suits your business goals to help increase your bandwidth.
Posted: 29 Sep 2017 | Published: 01 Sep 2017

Vonage

Realizing the Promise of Scale in the Cloud
sponsored by West UC
WHITE PAPER: In this white paper, find out how healthcare organizations depend on UCaaS to provide up-to-date technology and deliver productivity benefits to improve customer satisfaction.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

West UC

Secure Cloud Faxing for Highly Regulated Industries
sponsored by j2 Global
WHITE PAPER: In this white paper, learn how you can seamlessly implement a cloud fax model without impacting functionality and security – all while gaining a better understanding of the traits to consider when selecting a cloud fax vendor.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

j2 Global

Metrics for Success: How does your UC&C stack up?
sponsored by Vyopta
RESOURCE: In this resource, find out how your UC&C strategies compare to competitors and learn how to leverage key performance indicators (KPIs) to bring your monitoring, voice, video, and messaging tools into a single view to track your success.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

Vyopta

Driving Voice and Video Usage with Skype for Business
sponsored by Vyopta
RESOURCE: In this resource, learn how to make the transition to new UC strategies - like Skype for Business - without impacting security and customer satisfaction.
Posted: 25 Sep 2017 | Published: 25 Sep 2017

Vyopta

Intro to UCaaS: Creating Engaging Experiences in the Digital Workplace
sponsored by Windstream Communications
RESOURCE: In this resource, learn the fundamentals of UCaaS, how to make the switch, and what you qualities you should consider when choosing a UCaaS provider.
Posted: 25 Sep 2017 | Published: 26 Jul 2017

Windstream Communications

The Total Economic Impact Of xMatters
sponsored by xMatters, Inc.
RESEARCH CONTENT: In this research report, Forrester Consulting shares the ROI from organizations that used xMatters as their communications and notifications platform.
Posted: 15 Sep 2017 | Published: 31 Jan 2017

xMatters, Inc.

The Total Economic Impact of the Advanced Collaboration with Mezzanine
sponsored by AVI-SPL
RESEARCH CONTENT: This report evaluates the potential financial impact of advanced collaboration with Mezzanine.
Posted: 11 Sep 2017 | Published: 28 Feb 2017

AVI-SPL

Understand, Manage, and Optimize your Multi-Vendor, Hybrid UC Environment
sponsored by Vyopta
WHITE PAPER: The rise of multi-vendor, hybrid unified communication (UC) environments has become an unstoppable wave. By 2021, the hybrid market is estimated to grow to a $91.74 billion industry. Learn how to understand, manage, and optimize your own multi-vendor, hybrid UC environment effectively.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

Vyopta

How BSN Sports Ensured Collaboration with Cloud-based Communication
sponsored by Mitel Networks Limited
CASE STUDY: Access this case study to find out how Mitel helped BSN Sports enable its employees to coordinate and collaborate from diverse locations with effective cloud-based communications solutions.
Posted: 25 Jan 2017 | Published: 25 Jan 2017

Mitel Networks Limited

5 Must-Ask Questions when Choosing a Unified Communications Vendor
sponsored by Mitel Networks Limited
WHITE PAPER: Not all unified communications and collaboration products (UCC) are equally effective in delivering the flexibility and integration your employees need to thrive. Uncover the 5 questions you should be asking when evaluating UCC vendors to ensure that you achieve the best ROI possible.
Posted: 25 Jan 2017 | Published: 25 Jan 2017

Mitel Networks Limited

Contact Centers: How Gartner's Criteria Shook Up Vendor Rankings
sponsored by Five9
EGUIDE: Uncover why organizations are shifting to contact center as a service (CCaS) to replace their current infrastructure.
Posted: 03 Oct 2017 | Published: 03 Oct 2017

Five9

What do Financial Service Customers want from a Contract Center
sponsored by Five9
WHITE PAPER: In this research report, 995 survey respondents reveal how contact center technology plays an important role in their experience and how they choose their financial institutions.
Posted: 28 Sep 2017 | Published: 28 Sep 2017

Five9

9 Reasons to Make the Move to a Cloud Contact Center
sponsored by Five9
WHITE PAPER: Discover the 9 reasons to make the switch to a cloud contact center. Learn how the cloud allows you to reduce hardware costs, speed deployment, enable agents to work remotely, and more.
Posted: 28 Sep 2017 | Published: 28 Sep 2017

Five9

What Collaboration Features Are Essential For My Organization?
sponsored by Motorola, Inc.
EGUIDE: When evaluating team collaboration apps, organizations must determine which features are required for their users. Expert Jon Arnold offers advice on evaluating two key types of collaboration features.
Posted: 15 Jun 2017 | Published: 15 Jun 2017

Motorola, Inc.

Whiteboarding: Extending the Benefits of Virtual Collaboration
sponsored by LogMeIn Rescue Lens
EGUIDE: How can you use an online whiteboard in your business? We asked UC expert Jon Arnold the same question. Access this e-guide to learn why whiteboard collaboration is vital to virtual meetings today.
Posted: 13 Mar 2017 | Published: 10 Mar 2017

LogMeIn Rescue Lens

Understanding Your Unified Messaging Choices
sponsored by AVST
WHITE PAPER: There is no single best deployment method for Unified Messaging (UM), with every customer having a different set of needs and requirements. Access this white paper to explore the different types of Unified Messaging and learn which one best fits your needs.
Posted: 21 Feb 2017 | Published: 21 Feb 2017

AVST

UCaaS-to-SaaS Cooperation Offers Competitive Edge
sponsored by SearchNetworking.com
EZINE: In this edition of Network Evolution, find out how integrating your unified communications platform with mission-critical enterprise applications like Salesforce can provide significant competitive advantage by reducing human error and offering new insight into customer behavior.
Posted: 01 Dec 2016 | Published: 01 Dec 2016

SearchNetworking.com

How to Leverage Video Conferencing in the Enterprise
sponsored by Cisco
EGUIDE: This e-guide shows how you can best utilize video conferencing and collaboration technology while circumventing the worst challenges that arise from video adoption.
Posted: 24 Aug 2016 | Published: 22 Aug 2016

Cisco

Telemedicine Technology and Patient Engagement Initiatives
sponsored by Avaya TSG
EGUIDE: This expert e-guide highlights how telemedicine technology enables patient care and engagement, and how unified communications (UC) systems are becoming an attractive part of a telemedicine initiative for healthcare providers.
Posted: 22 Aug 2016 | Published: 17 Aug 2016

Avaya TSG
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