Connecting Experiences Across the Customer Journey
sponsored by Adobe Inc
WEBCAST:
Every experience business must adapt to quickly changing customer expectations—whether the customer is a consumer or a business. Watch this webinar to see how Adobe’s customer journey management solutions can help you do that by providing connected, personalized experiences across the entire customer journey.
Posted: 05 May 2020 | Premiered: May 5, 2020
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6 Steps IT Can Take to Lead with Personalization
sponsored by Adobe Inc
WHITE PAPER:
98% of marketers say website personalization is quite or highly valuable for increasing conversion rates, according to Ecoconsultancy. Download this eBook to review the 6 steps IT can take to maximize the effectiveness of personalization.
Posted: 27 Feb 2020 | Published: 27 Feb 2020
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Digital Identity Security Assurance: How to Keep Your Customer Data Secure
sponsored by Akamai Technologies
WHITE PAPER:
Customer identities are among the most critical and valuable assets of any organization. Failing to provide adequate security can result in financial, reputational, and even legal consequences. This paper highlights industry best practices for building customer trust through comprehensive security programs. Read on to learn more.
Posted: 23 Dec 2019 | Published: 30 Nov 2019
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Swedbank: Personalized Banking Across All Channels
sponsored by Pegasystems
CASE STUDY:
In the last decade, FSI Swedbank has seen a significant shift in how they interact with customers—processing 5 million digital customer interactions every day, with the majority via mobile avenues. In order to handle these new interactions, the bank turned to Pega. Learn about their experience and the benefits they achieved in this case study.
Posted: 22 May 2020 | Published: 22 May 2020
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Bring Secure, Frictionless Customer Experiences to Market Faster with Modern CIAM
sponsored by Okta
WHITE PAPER:
To meet the security and privacy expectations of today’s customers, organizations need to put their customers’ identity front and center. A customer identity and access management (CIAM) solution can do just that. Learn how Okta Identity Cloud can help you address your IAM and CIAM concerns today and in the future.
Posted: 25 Mar 2020 | Published: 25 Mar 2020
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Aberdeen Report: The return on managing customer convenience in modern service programs
sponsored by ServiceNow
RESEARCH CONTENT:
Download this Aberdeen report to explore why customer convenience is increasingly important in modern service programs, and get expert recommendations on how to minimize customer effort.
Posted: 13 Apr 2020 | Published: 13 Apr 2020
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Savvy Businesses Lead with a Digital Experience Platform
sponsored by Progress Software Corporation Sitefinity
WEBCAST:
Learn why experts say a DXP should be the foundation of your digital transformation strategy in this webinar.
Posted: 04 May 2020 | Premiered: May 4, 2020
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Data Privacy e-Book
sponsored by SearchSecurity.co.UK
TECHNICAL ARTICLE:
SearchSecurity.Co.UK presents a comprehensive guide to data privacy in the UK. Our experts cover all the angles in order to help you protect the data your organisation collects, transmits and stores.
Posted: 12 Apr 2011 | Published: 12 Apr 2011
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The Business Benefits of Managing Cyber Risk and Minimizing Unnecessary Data
sponsored by UnitedLex
EGUIDE:
Cyber risk management is becoming an increasingly important area of concern as company directors' realize the limitations of insurance. How can you address this risk and instill confidence in your customer engagement? Find out how to enhance your cyber risk management using 4 key strategies.
Posted: 18 Feb 2016 | Published: 16 Feb 2016
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Scalable Data Quality: A Seven Step Plan for Any Size Organization
sponsored by Melissa
WHITE PAPER:
No matter the size of your business, data quality is an absolute requirement for success. Learn the seven steps you need to develop a plan for data quality - one that scales to your growing business needs.
Posted: 07 Jun 2007 | Published: 01 Jun 2007
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