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ANALYST REPORT: Real-time communications cyber risks are on the rise. 25% of companies say the threats hitting their communications infrastructure create more than 20 incidents per year. Not only do enterprises need stronger security, users want a better experience as well. Access this Dark Reading research report to learn more about the state of UC security.

Posted: 22 Feb 2021 | Published: 31 Jul 2020

CASE STUDY: Open up this case study to see how one leading service management vendor was able to help Toast, a point of sale company, gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

EBOOK: It can take up to 200 days to identify a security breach – which is a long and costly period of time for a company of any size. Download this eBook to discover the various ways your MSP can protect itself and your customers, including how to determine the right security assessment, how to protect the MSP in the future and more.

Posted: 25 Jan 2021 | Published: 25 Jan 2021

WHITE PAPER: Old PBX equipment, desk phones and conferencing equipment are expensive to maintain, haven’t kept pace with a mobile-enabled world and are no help when physical presence is impossible. It may be time for your enterprise to shift communications to the cloud. Leverage this dynamic resource to learn 3 advantages of cloud communications.

Posted: 23 Feb 2021 | Published: 23 Feb 2021

EBOOK: ITSM may work for IT, but not every group has an organized system for requests. Enterprise service management (ESM) fills in the gaps by bringing everyone together onto one main platform. Download this white paper to learn about the benefits of ESM, project management with enterprise service and more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

EBOOK: In this eguide, read about the business disruption caused by the Covid-19 pandemic, and the remote communication solutions that are helping to resolve some of this disruption.

Posted: 09 Mar 2021 | Published: 09 Mar 2021

ANALYST REPORT: If your organization is searching for the right UCaaS provider to enable the anticipated spike in permanent remote work, this Magic Quadrant will help you make the most suitable choice. Gartner compares 14 notable products in the market, including X Series, Webex, Zoom, Teams, Fuze, GoToConnect, MiCloud Connect, and RingCentral.

Posted: 23 Feb 2021 | Published: 12 Nov 2020

RESOURCE: Procurement professionals are on a charge to deliver rapid ROI, boost efficiency and ensure continuity throughout. These can all be achieved through increased flexibility, which cloud communications readily offers. Check out this infographic to explore cloud-delivered UC by Lumen and Cisco.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

ANALYST REPORT: As of March 18 2020, Microsoft Teams had reached 44 million daily active users. This number places Microsoft as the market leader in the Enterprise Productivity market. But how can you get the most out of Microsoft Teams? In this report, explore a deep dive into best practices to maximize the value of Microsoft Teams.

Posted: 18 Mar 2021 | Published: 18 Mar 2021

WHITE PAPER: What does 2021 have in store for IT departments? Will it be the year that cloud communications finally breaks through? Or will restricted budgets hold back innovation? In this report, find out the answers to these questions and uncover 8 predictions for cloud communications in 2021.

Posted: 17 Mar 2021 | Published: 17 Mar 2021