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EGUIDE: If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.

Posted: 19 Nov 2020 | Published: 19 Nov 2020

WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

WHITE PAPER: In this white paper, learn why organizations and moving their phone systems to the cloud and uncover the benefits of combining cloud phones and contact centers.

Posted: 16 Dec 2020 | Published: 16 Dec 2020

ANALYST REPORT: Unified communications & collaboration professionals are always searching for ways to uncover growth potential by impacting value proposition. But what separates a firm from its competitors in this respect? View this report to see the story of how one firm earned Frost & Sullivan’s award for customer value leadership.

Posted: 20 Nov 2020 | Published: 20 Nov 2020

WHITE PAPER: Successful businesses are constantly on the move: growing, adding locations and hiring new employees. Because your phone system has such an impact on your day-to-day, it should scale with your company. In this buyer’s guide, walk through the process of looking for a business-grade phone system and explore why hosted VoIP is a good fit.

Posted: 07 Jan 2021 | Published: 07 Jan 2021

DATA SHEET: CallTower delivers a Native Office 365 Microsoft Teams experience with global calling plans empowered by a 24/7/365 US-based client services team. The solution helps to ensure a personalized implementation, adoption, training and support strategy. Want to learn more? Download this solution brief.

Posted: 15 Jan 2021 | Published: 15 Jan 2021

WHITE PAPER: As automation has moved from giving businesses a competitive edge to now being just a basic necessity, the question becomes how organizations can automate, not whether they will. Enter: automation CoE. This guide defines what an automation CoE is and what it does, plus how to set the foundation for creating one at your organization.

Posted: 20 Nov 2020 | Published: 20 Nov 2020

WEBCAST: Given there’s no sign organizations will soon return to office-based work, IT teams must focus on providing security for voice and video applications. In this webinar, explore the most common threats, such as VoIP and video attacks, and learn how security teams can best counter them through effective prevention, detection and mitigation strategies.

Posted: 05 Jan 2021 | Premiered: Jan 5, 2021

EZINE: In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now.

Posted: 04 Dec 2020 | Published: 08 Dec 2020

VIDEO: Learn how ServiceNow IT Service Management is bringing greater automation to let you drive the best possible outcomes for your organization, regardless of where your employees are working from.

Posted: 03 Nov 2020 | Premiered: 03 Nov 2020