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ALSO CALLED: Information Technology Management Services, Managed Services, Management Services, IT Professional Services
DEFINITION: Services concerned with the management of all types of IT processes or resources.
IT Management Services Reports
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HPC Cost Modelling
sponsored by Rescale
EBOOK: In this ebook, learn the 3 specific ways core hour pricing for high performance computing (HPC) fails and discover a new model for assessing the cost of an HPC practice that helps align business level objectives to HPC investments while also replacing cost per core hour with cost per workload.
Posted: 25 Nov 2020 | Published: 25 Nov 2020

Rescale

JSM Getting Started with OpsGenie Video
sponsored by Atlassian
VIDEO: Integrating existing monitoring tools, having proper notifications, and guaranteeing the right escalation protocols are in place, are all huge components of a quality ITSM solution. Watch this video to learn how Jira Service Management allow you to build a team, create an on-call schedule, escalate incidents and more.
Posted: 24 Nov 2020 | Premiered: 09 Nov 2020

Atlassian

JSM Incident Management Overview Video
sponsored by Atlassian
VIDEO: Incident management platforms speed up IT processes, escalating problems to the right person and shortening response times. This quick two minute video covers one company's ITSM platform, and takes you on a tour through the program.
Posted: 23 Nov 2020 | Premiered: 09 Nov 2020

Atlassian

Relationship-Based Observability
sponsored by StackState
WHITE PAPER: Checkout this white paper to learn 3 unique capabilities of a relationship-based observability platform and discover the business values it can bring.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

StackState

IT Monitoring Meltdown: Just 11% Of Decision-Makers Are Satisfied With Their Monitoring Tools
sponsored by StackState
RESOURCE: In a recent study, 83% of respondents are actively seeking new monitoring services or looking to improve their approach to monitoring. In this report, explore the results of the study and some tips for improving your organization's use of monitoring tools.
Posted: 16 Nov 2020 | Published: 06 Aug 2020

StackState

Simplified RACF Management
sponsored by Beta Systems
DATA SHEET: Access this data sheet from Beta Systems to learn about _beta access for RACF, a solution that delivers simple administration, monitoring, and auditing of your z/OS security system, replacing the costly tools you use today while providing the same functionality.
Posted: 13 Nov 2020 | Published: 13 Nov 2020

Beta Systems

The Effects of COVID-19 on IT Infrastructure Spending
sponsored by Fujifilm Recording Media USA, Inc.
EGUIDE: Explore this e-guide to learn the 3 ways the pandemic is affecting IT and storage spending, what flexible infrastructure investments are out there, and the pros & cons of consumption-based pricing.
Posted: 12 Nov 2020 | Published: 10 Nov 2020

Fujifilm Recording Media USA, Inc.

How To Be An Msp: 7 Steps To Success
sponsored by Datto, Inc.
EBOOK: The leap from IT provider to a managed service provider can seem daunting. Dive inside this eBook to hear from service providers who have successfully landed the jump—and find out their seven secrets to success.
Posted: 10 Nov 2020 | Published: 10 Nov 2020

Datto, Inc.

What is the right approach to take to automation?
sponsored by ServiceNow
WEBCAST: Automation can help organizations streamline processes typically done by IT professionals. In this webinar, learn how ServiceNow uses technology to drive automation through the use of dashboards, service portals and more.
Posted: 10 Nov 2020 | Premiered: Nov 10, 2020

ServiceNow

5 Advantages of Modernizing IT with Converged and Hyperconverged Infrastructure
sponsored by Dell Technologies
RESOURCE: Check out this custom resource to see 5 advantages of using converged and hyperconverged infrastructure for your “IT modernization” efforts.
Posted: 09 Nov 2020 | Published: 09 Nov 2020

Dell Technologies

Why IT Modernization Can’t Wait and What To Do About It
sponsored by Dell Technologies
RESOURCE: Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.
Posted: 06 Nov 2020 | Published: 06 Nov 2020

Dell Technologies

Datto’s Global State Of The Msp Report
sponsored by Datto, Inc.
RESEARCH CONTENT: Inside this state of the MSP market report, hear from real MSPs as they weigh in with their current priorities and discuss new goals for their businesses in a world during COVID-19.
Posted: 05 Nov 2020 | Published: 05 Nov 2020

Datto, Inc.

The 10 Backup Mistakes MSPs Make (and How to Avoid Them)
sponsored by MSP360
WHITE PAPER: Sometimes, MSPs can get backup wrong. Unfortunately, there are lessons we can learn from them. Jump inside this guide to read over the top 10 backup mistakes that MSPs are most prone to making—and how to course-correct before they turn into major problems.
Posted: 03 Nov 2020 | Published: 03 Nov 2020

MSP360

Essential Guide to Backup for MSPs
sponsored by MSP360
WHITE PAPER: Data losses can be devastating to any organization today, but MSPs in particular have a lot to fear. Dive inside this guide to learn how to define and organize the different flavors of data you’ll be working with and find out how to craft a smart data backup strategy afterwards.
Posted: 03 Nov 2020 | Published: 03 Nov 2020

MSP360

IDC: The Business Value of HPE GreenLake Management Services
sponsored by HPE and Intel®
WHITE PAPER: In the new era of digital transformation, enterprises are leveraging technology to drive new innovation, improve business agility, and streamline operations. As a result, IT and business objectives are intrinsically linked.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

Futurum: Why Everything-as-a-Service? Why HPE?
sponsored by HPE and Intel®
WHITE PAPER: As we transition from the service economy to the experience economy, companies are searching for their proverbial "why," and seek desperately to make that connection with their customers.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

HPE GreenLake for VDI
sponsored by HPE and Intel®
PRODUCT OVERVIEW: HPE introduces a new business model called HPE GreenLake virtual desktop infrastructure (VDI) lighthouse program. It is a turnkey solution with a unique as-a-service option to keep their workloads on-premises, scale simply and pay per-user, per-month
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

Next-Generation VDI: The Right Solution for Remote Work Environments
sponsored by Hewlett Packard Enterprise
WHITE PAPER: GPU-accelerated virtualization solutions enable businesses to support geographically dispersed teams that rely on graphics-intensive platforms. This paper will help you discover how GPU-accelerated VDI can help you address security, privacy, and compliance challenges.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise

Empower Your Business with Modern, Secure Workplace Experience
sponsored by HPE and Intel®
PRODUCT OVERVIEW: HPE Client Virtualization Transformation Services leverages key vendor technology solution stacks and custom-designs an architecture based on customer-specific needs and situation. This enables cost optimization and predictability during implementation and ongoing operation.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

Charting a Course for Today's New Normal
sponsored by HPE and Intel®
PRODUCT OVERVIEW: HPE Moonshot is a converged bladed system ideal for delivering secure desktops and virtual apps to the financial services industry and beyond. HPE Moonshot lowers IT costs through its unparalleled combination of high performance.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

Boost your remote productivity
sponsored by HPE and Intel®
WHITE PAPER: The current health crisis has resulted in a global slowdown, affecting small- and mid-sized businesses (SMB) more acutely. Many SMBs have embraced remote work and virtual collaboration to weather the storm. But supporting remote work can present unforeseen challenges.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

Enable Work-from-Home Productivity with HPE Small Business Solutions for Remote Workers
sponsored by HPE and Intel®
PRODUCT OVERVIEW: HPE Small Business Solutions for Remote Workers are ready-to-go solution packages that include the hardware, software, services, and top-selling HPE ProLiant options you need to succeed with VDI.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

ESG Showcase: Key Considerations for Enabling Remote Work and Recovery Plans with VDI
sponsored by HPE and Intel®
WHITE PAPER: This paper shares Enterprise Strategy Group research focused on the key considerations for enabling remote work and recovery plans with VDI. Businesses had aggressive virtual desktop infrastructure (VDI) expansion plans prior to COVID-19 that aligned with IT's overall priority to deliver a secure and consistent user experience.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

HPE and Intel®

Desktop Virtualization Solutions: Enable your Agile Workplace with HPE
sponsored by Hewlett Packard Enterprise
PRODUCT OVERVIEW: HPE is an open-systems company, offering a broad portfolio of secure VDI infrastructure solutions to match your specific use case, workload, scope, and deployment models. Designed for Citrix and VMware® environments, the portfolio supports a wide spectrum of architectures to align with your specific workload requirements.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise

Top 5 Considerations for Building a Successful VDI Strategy
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Virtual desktop infrastructure (VDI) allows users to work anywhere, anytime, and on anything with an internet connection, without compromising workstation performance or security.
Posted: 29 Oct 2020 | Published: 29 Oct 2020

Hewlett Packard Enterprise
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