Enhanced 911

CASE STUDY: If your enterprise is implementing (or has implemented) VoIP and UC, then you must ensure that you have proper 911 support for whichever platform(s) you use to avoid reputational harm and, more importantly, compliance issues. Download this data sheet to learn how to automate and simplify E911 for Avaya, Cisco, Microsoft and more.

Posted: 02 Apr 2021 | Published: 02 Apr 2021

WHITE PAPER: Enterprises that implement unified communications technologies must be wary of the fact that emergencies can occur. You must have proper 911 support for whichever platform(s) you use to avoid personal, legal, financial and reputational harm. Download this white paper to learn how to simplify E911 for Cisco Jabber & Webex Teams.

Posted: 01 Apr 2021 | Published: 01 Apr 2021

WHITE PAPER: As UCaaS grows in popularity, companies are discovering that maintaining current 911 capabilities may be more challenging than expected. Download this data sheet to view a solution optimized for E911, compliant with all major IP-PBX platforms for E911 integration and interoperability.

Posted: 05 Apr 2021 | Published: 05 Apr 2021

CASE STUDY: Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges.

Posted: 16 Mar 2007 | Published: 01 Aug 2005

WHITE PAPER: Demand for IT Services and Systems Integrators is on the rise, and the Statement of Work (S.O.W.) used to define the services performed by these outside vendors can be critical to achieving a success. This guide helps you avoid mistakes in your IT Services S.O.W.

Posted: 13 Sep 2021 | Published: 31 Dec 2020

EGUIDE: The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.

Posted: 26 Mar 2021 | Published: 26 Mar 2021

WHITE PAPER: These days, it's getting harder and harder to get a good deal from Dell EMC—even if you grow your investment. They're increasingly successful at locking their customers in and eliminating negotiation leverage. This critical resource provides a proven blueprint to get competitive pricing.

Posted: 14 Sep 2021 | Published: 31 Dec 2020

EBOOK: This eBook takes a deep dive into AIOps: the truth behind the hype, AIOps for monitoring, how to get started with your own AIOps initiative and more. Read now to get the low down on everything AIOps.

Posted: 04 Feb 2021 | Published: 04 Feb 2021

WHITE PAPER: Customers doing business with Cisco most often contract through a Cisco Enterprise Agreement (EA). The discounts can be enticing but risks inherent to this agreement expose you to cost overruns in other ways. This guide exposes the "Top 3 Gotchas in a Cisco EA" and explains how to avoid them.

Posted: 14 Sep 2021 | Published: 14 Sep 2021

WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.

Posted: 01 Feb 2021 | Published: 01 Feb 2021