Email (Communications)

ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.

Posted: 15 Mar 2011 | Published: 01 Jun 2010

EBOOK: Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.

Posted: 26 Mar 2018 | Published: 26 Mar 2018

WHITE PAPER: An ineffective help desk system can be a major pain point for businesses, and their customers, too. Learn more about one company redefined their help desk strategy with the help of an intelligent service management solution, increasing customer satisfaction and delivering numerous efficiency benefits.

Posted: 16 Apr 2018 | Published: 16 Apr 2018

WHITE PAPER: Examine why certain workloads should reside in a data center vs. a hosted private cloud, with the respective challenges of each outlined. Access now to consider why companies are deploying more workloads in a hosted private cloud, including faster access to IT infrastructure, improved scalability, and more.

Posted: 26 Jun 2017 | Published: 18 Apr 2017

WHITE PAPER: Today's digital economy demands increasing development and delivery speeds to remain competitive, increasing the pressure on already-burdened IT organizations. Discover how IT automation can offer relief for your IT organization, and in turn, your company.

Posted: 13 Apr 2018 | Published: 28 Feb 2017

EGUIDE: Read why blockchain is gathering pace in the Middle East, with the United Arab Emirates leading the way and find out how SAP is giving young people and entrepreneurs in the Middle East with the IT skills required to support the regions digital transformation.

Posted: 10 Jul 2017 | Published: 10 Jul 2017

CASE STUDY: The loss of control that accompanies the move towards cloud-based IT infrastructure can make diagnosing problems more complex. Discover how a Monitoring-as-a-Service platform can improve your infrastructure's visibility and help capture new revenue.

Posted: 29 Mar 2018 | Published: 29 Mar 2018

EBOOK: Service outages take too long to fix, and many potential service issues go undetected. Download this eBook and learn how to take back control with service-aware event management. See the health of all of your business services at a glance—and instantly get to the root cause of service issues.

Posted: 24 Jan 2018 | Published: 30 Nov 2016

RESOURCE: Download this resource to access 7 exclusive best practices for operating Docker containers. By reading on, you'll learn how to achieve TCO reduction from each of these practices, which ensures you get the most out of your container apps and takes guess work out of workload placement and infrastructure tuning.

Posted: 23 Jun 2017 | Published: 23 Jun 2017

CASE STUDY: Learn from the Paris Lodron University of Salzburg's case how using an IaaS cloud platform enabled them to streamline access to IT services and resources. Access now to learn how to achieve automated deployment of IT services, improve resource scalability with integrated open source solutions, and more.

Posted: 31 Oct 2017 | Published: 31 Oct 2017