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Maximize Your Collaboration Investment by Choosing the Right Services Approach sponsored by Cisco Systems, Inc. ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners. Posted: 15 Mar 2011 \| Published: 01 Jun 2010 TOPICS: Collaboration \| Internet Email Services \| Teleconferences \| Teleconferencing Services \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Voice Networking

CW Benelux - August-October 2020: Problems with critical security systems at Schiphol Airport sponsored by ComputerWeekly.com EZINE: Schiphol Airport in Amsterdam is one of Europe’s main access points, so you might be surprised to read that IT systems such as those controlling the Dutch borders are rarely tested. In this issue, read about a critical report from the Dutch Court of Audit. Posted: 05 Aug 2020 \| Published: 13 Aug 2020 TOPICS: Cloud Computing \| Cloud Security \| IT Asset Management \| IT Industry \| IT Management \| IT Services \| Security \| Security Audits

Now Platform® Paris release Fact Sheet sponsored by ServiceNow WHITE PAPER: In this white paper, learn about ServiceNow’s Now Platform Paris release and its features, as well as the benefits you could achieve with it. Posted: 12 Nov 2020 \| Published: 12 Nov 2020 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients sponsored by ComputerWeekly.com EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm. Posted: 23 Oct 2020 \| Published: 12 Nov 2020 TOPICS: Artificial Intelligence \| Backups \| IT Infrastructure \| IT Outsourcing Services \| IT Services \| Software \| Software Development Tools \| Storage Devices

Gartner 3 Steps Agile IT Service Management Premium Upsell sponsored by Atlassian WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues. Posted: 18 Aug 2020 \| Published: 27 May 2020 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| IT Services

The State of Service Management sponsored by SolarWinds, Inc. RESOURCE: Many organizations today are using on-premise IT service management (ITSM) solutions. But organizations are increasingly moving to ITSM solutions that are hosted in the cloud for greater flexibility and lower costs. Posted: 20 Apr 2020 \| Published: 10 Mar 2020 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services

What is AIOps for Monitoring? sponsored by LogicMonitor EBOOK: This eBook takes a deep dive into AIOps: the truth behind the hype, AIOps for monitoring, how to get started with your own AIOps initiative and more. Read now to get the low down on everything AIOps. Posted: 04 Feb 2021 \| Published: 04 Feb 2021 TOPICS: Artificial Intelligence \| IT Industry \| IT Management \| IT Service Centers \| IT Services \| IT Workforce

3 Reasons Why Your SMB Needs A Managed Service Provider sponsored by Datalink Networks WHITE PAPER: Managed service providers (MSPs) can help SMBs cost-effectively manage, service and support IT processes. Download this white paper to learn 3 more reasons to consider an MSP for IT tasks, including reduced human error and focused direction. Posted: 07 Jan 2021 \| Published: 07 Jan 2021 TOPICS: IT Management \| IT Management Services \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Workforce

How People, Practices and Technology Drive Success for High-Performing Organizations sponsored by Atlassian WHITE PAPER: In this infographic from a Forrester study, take a look at how to unlock high-velocity ITSM and learn what separates high and low performers in an organization. Open now to get started. Posted: 16 Feb 2021 \| Published: 16 Feb 2021 TOPICS: IT Governance \| IT Infrastructure \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

CW Benelux November 2019-January 2020: Dutch banks fight money laundering sponsored by ComputerWeekly.com EGUIDE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped. Posted: 28 Aug 2020 \| Published: 28 Aug 2020 TOPICS: Computer Crimes \| Computer Industry \| Financial Applications Software \| Financial Reporting \| Financial Services \| Financial Transaction Processing \| IT Best Practices \| IT Governance \| IT Services \| IT Workforce \| Security \| Security Best Practices \| Security Systems

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