Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT:
This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010
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Negotiating with ServiceNow
sponsored by ClearEdge
WHITE PAPER:
ServiceNow is a key supplier for many customers, and your sales team knows it, so it's hard to gain leverage to get the best price, functionality and service for your budget. In this helpful guide, learn the 5 best ways to achieve a discount, simple (but common) mistakes to avoid, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
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Dell EMC Negotiations Guide
sponsored by ClearEdge
WHITE PAPER:
These days, it's getting harder and harder to get a good deal from Dell EMC—even if you grow your investment. They're increasingly successful at locking their customers in and eliminating negotiation leverage. This critical resource provides a proven blueprint to get competitive pricing.
Posted: 14 Sep 2021 | Published: 31 Dec 2020
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2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 06 May 2021 | Published: 06 May 2021
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4 Reasons to Outsource Your IT Service Desk
sponsored by Netrix
EBOOK:
As technology evolves, IT leaders are left scrambling to head up new digital transformation efforts, while still needing to focus on day-to-day tasks. This makes long-term business planning nearly impossible. Open up this eBook to explore 4 benefits of partnering with a managed services provider to meet the specific IT needs of an organization.
Posted: 03 Aug 2021 | Published: 03 Aug 2021
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Building blocks video
sponsored by Enate UK
VIDEO:
Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.
Posted: 20 Jan 2021 | Premiered: 24 Sep 2020
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Top 3 Gotchas in a Salesforce Agreement
sponsored by ClearEdge
WHITE PAPER:
This eBook identifies traps hidden in the standard language of your Salesforce licensing agreement and provides specific guidance to help minimize your company's exposure.
Posted: 13 Sep 2021 | Published: 13 Sep 2021
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Negotiating Public Cloud
sponsored by ClearEdge
WEBCAST:
Watch "IaaS: Public Cloud Buying Trends" to learn the pros and cons of different deal structures and explore the hidden pitfalls and opportunities lurking within your "commodity spend."
Posted: 14 Sep 2021 | Premiered: Jun 3, 2021
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Magic Quadrant for IT Service Management Tools
sponsored by ServiceNow
ANALYST REPORT:
ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps.
Posted: 10 Nov 2020 | Published: 10 Nov 2020
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IT Modernization Driving Business Transformation
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
This white paper covers three stories from companies that have modernized their IT environments to digitalize and expand their ways of doing business in the face of a global pandemic. Open now to take a look.
Posted: 17 Feb 2021 | Published: 17 Feb 2021
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