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DA Services Reports
 
VoIP Phones vs. Traditional Service: Which is Better for You?
sponsored by Vonage
PRODUCT OVERVIEW: In this white paper, explore how businesses are doing more with cloud-based phone technology—and take a comparative look at business VoIP, as well as why more businesses are moving away from traditional phones in favor of cloud-based systems.
Posted: 31 Jan 2019 | Published: 31 Jan 2019

TOPICS: 
Vonage

It Shouldn't Be This Hard! Providing Better Support With Less Resources
sponsored by LogMeIn Rescue
VIDEO: Click to learn how organizations are re-approaching their support strategies to keep up with heightening customer demands, including new and emerging processes, technologies, and methodologies that can help.
Posted: 02 Aug 2018 | Premiered: 30 Jul 2018

TOPICS: 
LogMeIn Rescue

2017 Salary Survey ANZ Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT.
Posted: 12 Sep 2017 | Published: 13 Sep 2017

TOPICS: 
ComputerWeekly.com

Increase Service Visibility: Single System of Record
sponsored by ServiceNow
EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.
Posted: 31 Oct 2018 | Published: 30 Aug 2016

TOPICS: 
ServiceNow

3 Ways to Reduce IT Help Desk Tickets
sponsored by Cisco Meraki
RESOURCE: Read this white paper to find out about 1 university's experience using Cisco Meraki to reduce the number of IT help desk tickets, and explore 3 other ways you can reduce the number of tickets starting now.
Posted: 22 Jan 2019 | Published: 22 Jan 2019

TOPICS: 
Cisco Meraki

Case Study: Using Intelligent Services to Revamp ITSM
sponsored by Serviceaide
WHITE PAPER: An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head using intelligent service management technology.
Posted: 13 Apr 2018 | Published: 13 Apr 2018

TOPICS: 
Serviceaide

v
sponsored by ServiceNow
WHITE PAPER: To realize a greater return from the change portfolio, read this white paper, which discusses how adopting a Change and Governance Framework will renew IT's ability to become a true engine for driving business growth.
Posted: 25 Jan 2018 | Published: 01 Jan 2018

TOPICS: 
ServiceNow

CW Europe – March 2018
sponsored by ComputerWeekly.com
EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.
Posted: 01 Mar 2018 | Published: 08 Mar 2018

TOPICS: 
ComputerWeekly.com

CW Europe – December 2018
sponsored by ComputerWeekly.com
EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.
Posted: 06 Dec 2018 | Published: 13 Dec 2018

TOPICS: 
ComputerWeekly.com

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER: Replacing your ITSM legacy suite doesn't have to be scary. So why hasn't every company migrated to a modern ITSM platform? This eBook explores the importance of modernization and how to overcome the fear of legacy suite change.
Posted: 24 Jan 2018 | Published: 28 Dec 2017

TOPICS: 
ServiceNow
 

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