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IT Services >
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Business Services
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Business Services Reports
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How to Shed Redundant Customizations for a Lighter Upgrade
sponsored by Panaya, Inc.
WHITE PAPER:
Read this white paper to learn how to shed excess code and redundant customizations for faster and more efficient Oracle E-Business Suite upgrades.
Posted: 02 Mar 2012 | Published: 02 Mar 2012
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The Oracle Return on Investment Calculator
sponsored by STR Software
ASSESSMENT TOOL:
This Return on Investment FAX calculator helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.
Posted: 08 May 2009 | Published: 08 May 2009
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AventX Connector for SAP ERP
sponsored by STR Software
DATA SHEET:
AventX Connector for SAP ERP works in conjunction with AventX UNIX to automatically fax a limitless number of business documents directly from your SAP application. An economical, easy-to-implement product, the AventX Connector for SAP ERP gives companies the simple tools they need to achieve measurable savings and enhan
Posted: 08 May 2009 | Published: 08 May 2009
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Data Exchange & Event Processing for Oracle EBS
sponsored by STR Software
VIDEO:
Oracle E-Business Suite users can now control the transfer and processing of data from within the familiar EBS forms interface. In this short video you will experience how a standardized process allows EBS users to become self-sufficient in the transfer of data to and from EBS and other systems, internally and externally to your IT environment.
Posted: 19 Oct 2010 | Premiered: 19 Oct 2010
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Improving Customer Experience Through Enhanced Employee Experience
sponsored by Avtex
WEBCAST:
View this webinar from Avtex to discover the direct impact your employee satisfaction has on customer experiences. Review strategies for improving contact center agent efficiency and satisfaction, and uncover the benefits of integrating contact center and CRM platforms.
Posted: 26 Sep 2019 | Premiered: Apr 4, 2018
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It's Good to Talk Even in a High Tech World
sponsored by British Telecommunications PLC
WHITE PAPER:
View this white paper to learn how those in the media and technology industry can improve their customer service experience through the use of a strong voice channel.
Posted: 07 Jun 2019 | Published: 07 Jun 2019
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The Value of Customer Support Across Your Organization
sponsored by Squelch
EBOOK:
As customer experience becomes a key differentiator for businesses in today's competitive landscape it takes a company-wide, integrated approach to equip support agents with the knowledge they need to deliver the quality of services your customers demand. Download this e-book to explore what this looks like in practice.
Posted: 11 Mar 2019 | Published: 11 Mar 2019
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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center
sponsored by eGain Communications Corp.
WHITE PAPER:
In this white paper, discover the 6 killer applications and associated use-cases for AI that have already enabled blue-chip companies to transform customer service and engagement.
Posted: 26 Jul 2019 | Published: 26 Jul 2019
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Transforming Your Legacy Contact Center Into a Customer Experience Center
sponsored by Avtex
EBOOK:
To attract and retain empowered customers of today, businesses must transform their legacy contact center into a modern experience center by embracing new processes and technologies. Find out how doing so can improve customer satisfaction rates, generate loyalty, decrease unnecessary costs and drive efficiencies for your organization.
Posted: 02 Oct 2018 | Published: 02 Oct 2018
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Boosting the CX with Customer Service Analytics
sponsored by ConvergeOne
EGUIDE:
In this e-guide, uncover how you can use analytics to improve the customer experience and enhance field services, which translates to more satisfied and loyal customers.
Posted: 11 Jun 2018 | Published: 06 Jun 2018
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