Business Services

VIDEO: Oracle E-Business Suite users can now control the transfer and processing of data from within the familiar EBS forms interface.  In this short video you will experience how a standardized process allows EBS users to become self-sufficient in the transfer of data to and from EBS and other systems, internally and externally to your IT environment. 

Posted: 19 Oct 2010 | Premiered: 19 Oct 2010

DATA SHEET: AventX Connector for SAP ERP works in conjunction with AventX UNIX to automatically fax a limitless number of business documents directly from your SAP application. An economical, easy-to-implement product, the AventX Connector for SAP ERP gives companies the simple tools they need to achieve measurable savings and enhan

Posted: 08 May 2009 | Published: 08 May 2009

WHITE PAPER: Read this white paper to learn how to shed excess code and redundant customizations for faster and more efficient Oracle E-Business Suite upgrades.

Posted: 02 Mar 2012 | Published: 02 Mar 2012

ASSESSMENT TOOL: This Return on Investment FAX calculator helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.

Posted: 08 May 2009 | Published: 08 May 2009

RESEARCH CONTENT: Explore how 13 of the top digital asset management providers, including Adobe, Bynder and OpenText, measure up to successfully deliver a differentiated experience to customers.

Posted: 16 Apr 2019 | Published: 16 Apr 2019

RESEARCH CONTENT: Modern, superior customer service organizations are built around the empowered customer. They are designed to help companies focus on supporting customers with ease and focusing the service strategy on the areas of greatest impact. In this report, discover critical success factors for a successful Oracle Service Cloud transformation.

Posted: 23 Apr 2019 | Published: 31 Jan 2019

WHITE PAPER: Customer experience and engagement are the newest concerns of the modern marketer, having traditionally been the area of the contact center. But while marketing is embracing a customer-centric, multichannel universe, the contact center is lagging behind. Learn why your contact center needs closer integration with marketing, and how to achieve it.

Posted: 23 Mar 2017 | Published: 23 Mar 2017

WHITE PAPER: In this white paper, discover how companies are increasing compliance with interaction analytics, and explore how interaction analytics can help organizations improve contact center performance while increasing compliance with regulations from TCPA, HIPAA, EFTA, CFPB, and more.

Posted: 01 Apr 2019 | Published: 31 Dec 2018

RESEARCH CONTENT: Download this research report to explore the 3 themes that could impact the experience technology firms deliver to customers with implications across corporate culture including people, process and technology of technical support.

Posted: 30 Jul 2019 | Published: 30 Jul 2019

ANALYST REPORT: Download this Forrester report to uncover the current customer engagement maturity, the challenges and benefits as a result of their maturity level, and tactics to improve overall CX.

Posted: 18 Jun 2019 | Published: 18 Jun 2019