Business Services

WHITE PAPER: Read this white paper to learn how to shed excess code and redundant customizations for faster and more efficient Oracle E-Business Suite upgrades.

Posted: 02 Mar 2012 | Published: 02 Mar 2012

DATA SHEET: AventX Connector for SAP ERP works in conjunction with AventX UNIX to automatically fax a limitless number of business documents directly from your SAP application. An economical, easy-to-implement product, the AventX Connector for SAP ERP gives companies the simple tools they need to achieve measurable savings and enhan

Posted: 08 May 2009 | Published: 08 May 2009

ASSESSMENT TOOL: This Return on Investment FAX calculator helps you determine the what sending faxes manually costs your organization annually, demonstrating how an automated FAX solution from STR Software can save your company money.

Posted: 08 May 2009 | Published: 08 May 2009

VIDEO: Oracle E-Business Suite users can now control the transfer and processing of data from within the familiar EBS forms interface.  In this short video you will experience how a standardized process allows EBS users to become self-sufficient in the transfer of data to and from EBS and other systems, internally and externally to your IT environment. 

Posted: 19 Oct 2010 | Premiered: 19 Oct 2010

RESEARCH CONTENT: According to a Walker study, CX will overtake price and product as the key brand differentiator by 2020. Company success now more than ever hinges around how a company deals with its customers. In this research report, explore insight from over 200 professionals to understand the current state of CX.

Posted: 26 Sep 2017 | Published: 26 Sep 2017

WHITE PAPER: In this white paper, discover how companies are increasing compliance with interaction analytics, and explore how interaction analytics can help organizations improve contact center performance while increasing compliance with regulations from TCPA, HIPAA, EFTA, CFPB, and more.

Posted: 01 Apr 2019 | Published: 31 Dec 2018

EGUIDE: In this e-guide, you will discover how the American Cancer Society's leadership is implementing a sophisticated multichannel engagement strategy to reach all those passionate about their cause. Download now to uncover how this strategy could be useful in helping your organization create meaningful multichannel engagement with your customers.

Posted: 23 Feb 2016 | Published: 17 Feb 2016

EGUIDE: Nothing instills customer loyalty as much as being treated like a person. There's an innate note of respect and authenticity that emerges in a process when customers need help and it is offered with a personal touch. Keep reading to learn more about the role of customer service analytics.

Posted: 12 Jun 2018 | Published: 07 Jun 2018

EGUIDE: In this e-guide, uncover how you can use analytics to improve the customer experience and enhance field services, which translates to more satisfied and loyal customers.

Posted: 11 Jun 2018 | Published: 06 Jun 2018

RESOURCE CENTER: Download this e-guide to learn about the evolving role of AI in CRM and how chatbots can help enterprises transform their customer service functions. You'll also uncover how AI technologies use customer data to provide valuable insights into emotions, buying behaviors, identities and more to help you take action.

Posted: 07 Dec 2018 | Published: 07 Dec 2018