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How to Shed Redundant Customizations for a Lighter Upgrade
sponsored by Panaya, Inc.
WHITE PAPER: Read this white paper to learn how to shed excess code and redundant customizations for faster and more efficient Oracle E-Business Suite upgrades.
Posted: 02 Mar 2012 | Published: 02 Mar 2012

Panaya, Inc.

Revving Your Salesforce Community Engine: See How 5 Great Brands Are Leveraging Search to Drive More Engagement and Better Self-Service
sponsored by Coveo
WHITE PAPER: View this white paper to learn how 5 great brands are leveraging AI-powered search technology to drive more engagement and better service across their organization.
Posted: 19 Aug 2019 | Published: 19 Aug 2019

Coveo

Customer Service and the Future of Work
sponsored by ServiceNow
WHITE PAPER: This 2020 IDC Perspective explores the interplay of customer and employee experience as a core component of digital transformation. It offers insight into a holistic strategy for improving customer service and thus customer experience (CX), including consumer expectations, the role of automation, and human-machine collaboration.
Posted: 26 Jun 2020 | Published: 01 Jan 2020

ServiceNow

Advantages of Using A Hosted Payment Page
sponsored by SFG
WHITE PAPER: For organizations interested in selling their products or services online, establishing payment processing and ensuring PCI compliance can be an enormous barrier to entry. To ease the workload, organizations are turning to hosted payment pages. This whitepaper explores how hosted pages work and highlights their key benefits.
Posted: 24 Apr 2020 | Published: 24 Apr 2020

SFG

Digital Communications in Financial Services
sponsored by Vonage
WHITE PAPER: Leading financial companies know that a good customer experience is crucial to keeping customers happy and loyal, and that the best customer experiences don’t end when the customers walk out your doors. Read on to see how digital communications and modern apps are being used to grow the customer experience to new heights.
Posted: 25 Mar 2020 | Published: 25 Mar 2019

Vonage

Why Payment Processing is an Integral Part of Ecommerce
sponsored by SFG
WHITE PAPER: View this white paper to discover why payment processing is an integral part of ecommerce success. Explore how payment processing plays a pivotal role in cart abandonment, and learn how SFG can help your ecommerce organization tackle the troubles of payment processing and management.
Posted: 19 Aug 2019 | Published: 19 Aug 2019

SFG

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise

Seven Ways to Make the First Mile of Business Smarter
sponsored by Kofax, Inc.
WHITE PAPER: Explore this game-changing white paper to uncover the seven ways to make the first mile of business interactions smarter.
Posted: 03 Apr 2014 | Published: 31 Dec 2013

Kofax, Inc.

BPS Edge: CEM The New Style of Customer Engagement Management
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Find out about the most recent customer engagement management innovations.
Posted: 03 Jul 2014 | Published: 31 Mar 2014

Hewlett Packard Enterprise

Align with your customers - SAP CRM sales service and marketing rapid-deployment solution
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this resource, explore how a rapid deployment solution for SAP CRM allows you to quickly adopt CRM best practices and processes in a short time frame, for higher and faster ROI. Read now to learn about the capabilities and benefits of this strategy in the areas of sales, marketing, and service.
Posted: 27 Sep 2013 | Published: 30 Apr 2013

Hewlett Packard Enterprise
 

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