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Prepaid Telecommunications Services White Papers (View All Report Types)
 
Not Everyone Needs a Cadillac
sponsored by Serviceaide
WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
Posted: 01 May 2019 | Published: 01 May 2019

Serviceaide

Digital Transformation to Optimize Applications
sponsored by Cisco
WHITE PAPER: Organizations can guarantee better application performance by upgrading their platforms. In this infographic, explore how embracing digital transformation can improve application performance, reduce public cloud costs and more
Posted: 18 Nov 2020 | Published: 18 Nov 2020

Cisco

Why Service Mapping Beats Dependency Mapping
sponsored by Flexera Software
WHITE PAPER: Dive inside this guide to learn the differences between dependency mapping and service mapping and why those distinctions are so important to know. Plus, you’ll learn how to use service mapping to eliminate the hassles that appear in dependency mapping scenarios.
Posted: 24 Nov 2020 | Published: 24 Nov 2020

Flexera Software

Does Your Service Management Solution Meet the Needs of a Modern Organization?
sponsored by Ivanti
WHITE PAPER: Think about your IT organization. Does it look the exact same as when your current IT service management tools were first deployed? Odds are, probably not. Unlock access to an exclusive ITSM checklist that explains how to properly measure your service management tools ability to keep up with change.
Posted: 01 Oct 2020 | Published: 29 May 2020

Ivanti

The Five Challenges of Modern IT Operations
sponsored by OpsRamp
WHITE PAPER: Check out this white paper to read about the 5 challenges of modern IT operations and discover the key features and capabilities of service-centric IT operations management from OpsRamp.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

OpsRamp

Special Report on Steria
sponsored by ComputerWeekly.com
WHITE PAPER: This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance.
Posted: 14 Sep 2012 | Published: 14 Sep 2012

ComputerWeekly.com

Going Up? How Atlas Schindler Elevators Revamped Their IT Services
sponsored by Serviceaide
WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

Rethinking the “Easy Button” of Connectivity
sponsored by Quality Technology Services
WHITE PAPER: In this white paper, learn how IP carriers can bolster the strength and stamina of their connectivity infrastructure to ensure they can weather an outage without introducing downtime or latency – or impacting customers’ businesses.
Posted: 25 Jun 2020 | Published: 25 Jun 2020

Quality Technology Services

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013

Lenovo and Intel

IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
sponsored by SERENA Software, Inc.
WHITE PAPER: Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
Posted: 01 May 2012 | Published: 30 Apr 2012

SERENA Software, Inc.
 

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