PSA White Papers

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PSA White Papers (View All Report Types)

Create a Referral Program to Grow Your IT Business sponsored by ConnectWise WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth. Yet, many businesses have not established an official referral program to capture as many referrals as possible. Check out this guide to find the proven best strategies for creating the perfect referral program for your business. Posted: 16 Jul 2013 \| Published: 16 Jul 2013 TOPICS: Business Process Automation \| Channel Management \| Channel Management Software \| Customer Retention \| Customer Satisfaction \| Customer Service \| Incentive Management \| Lead Generation \| Lead Management \| Market Research \| Marketing \| Professional Services Automation Software \| Social Networking

Business Analytics and Optimization for the Intelligent Enterprise sponsored by IBM WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises. Posted: 14 Dec 2010 \| Published: 14 Dec 2010 TOPICS: Business Intelligence \| Business Performance Management \| Business Process Management \| Enterprise Content Management \| Information Management \| Professional Services Automation Software

Integrating Cloud Backups Into Your MSP Management Platforms sponsored by Intronis WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms. Posted: 22 Jul 2013 \| Published: 22 Jul 2013 TOPICS: Backups \| Cloud Backup \| Data Recovery \| Disaster Recovery \| Management Service Providers \| Professional Services Automation Software \| Risk Management

Master the Lifecycle of Work to Eliminate Project Pandemonium sponsored by Workfront WHITE PAPER: This white paper considers the lifecycle of work - a 7 step methodology to bolster project success and task management. Read on to see how your project teams can finally focus on the bigger picture and not just the tasks at hand. Posted: 29 Jan 2015 \| Published: 29 Jan 2015 TOPICS: Application Development \| Applications Management \| Project Management \| Project Management Software \| Project Portfolio Management

Paying a Fair Price for Data Backup sponsored by Asigra WHITE PAPER: This informative paper explores a new enterprise backup licensing model based on recovery. Discover how this approach ensures you're paying a fair price for your data backup and recovery and protects your information, no matter what. Read on now to learn more. Posted: 31 Oct 2013 \| Published: 30 Sep 2013 TOPICS: Backup for Virtualized Servers \| Backup Software \| Backups \| Cloud Backup \| Cloud Disaster Recovery \| Data Loss Prevention (DLP) \| Data Recovery \| Data Security \| Software \| Software Licensing

Composite applications - Break the delivery logjam with HP Service Virtualization sponsored by Hewlett Packard Enterprise WHITE PAPER: This whitepaper takes a look at service virtualization, and how it can speed application development by replicating unavailable components, and improve quality control with multiple scenario testing. Posted: 07 Nov 2013 \| Published: 03 Dec 2012 TOPICS: Server Hardware \| Server Software \| Server Virtualization \| Server Virtualization Software \| Software \| Software Best Practices \| Software Configuration Management \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Software Testing \| Software Virtualization

Top Ten Database Security Threats: How to Mitigate the Most Significant Database Vulnerabilities sponsored by Imperva. WHITE PAPER: This document is intended to help organizations deal with the most critical of those threats by providing a list of the top ten database vulnerabilities as identified by Imperva's Application Defense Center. Posted: 29 Nov 2013 \| Published: 08 Oct 2008 TOPICS: Access Control \| Database Management \| Database Security \| ERP \| Intrusion Prevention Systems \| Software \| Systems Management

Get More Work Done: A Manager's Guide to Mixing Agile and Waterfall sponsored by AtTask WHITE PAPER: This white paper dives into the differences between the Agile and Waterfall methodologies in relation to software development, the pros and cons of each, best use cases, and a roadmap for mixing the two. Posted: 20 Nov 2014 \| Published: 20 Nov 2014 TOPICS: Project Management \| Project Management Software \| Project Portfolio Management \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Work Environment \| Workforce Planning

Securing and Controlling Sensitive Data in the Cloud sponsored by Trend Micro WHITE PAPER: This white paper highlights a cloud security management solution that offers visibility into who is accessing encrypted data in your environments, enabling you to ensure data security and regulatory compliance. Posted: 17 Dec 2013 \| Published: 31 Dec 2012 TOPICS: Access Control \| Authentication \| Authorization \| Cloud Computing \| Cloud Security \| Compliance (Systems Operations) \| Compliance Audits \| Data Security \| Security \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Systems \| Software \| Software as a Service \| Virtualization Security

SaaS Takes Center Stage in 2014 sponsored by IBM WHITE PAPER: Learn how subscription-based business applications are expected to make an even bigger impact in 2014 and beyond in this informative infographic. Posted: 02 Oct 2014 \| Published: 29 Jul 2013 TOPICS: Cloud Computing \| Cloud Management \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Software \| Software as a Service