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PSA White Papers (View All Report Types)
 
Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

6 Benefits of Managing Projects on Salesforce
sponsored by FinancialForce
WHITE PAPER: In this guide, uncover how you can combine your Salesforce CRM with a cloud-based Professional Services Automation (PSA) application to achieve 6 key benefits that can drive project success.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

FinancialForce

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Building a Digital Platform to Lead in the API Economy
sponsored by MuleSoft
WHITE PAPER: Learn about the central role played by APIs in making the move from a digital business model to transforming your business into a digital platform at the center of a connected ecosystem, comprised of all your core cloud and on-premise systems.
Posted: 17 Jan 2018 | Published: 17 Jan 2018

MuleSoft

Prioritizing PMOs: Using Scoring to Align Goals
sponsored by Planview, Inc.
WHITE PAPER: Learn more about how utilizing a scoring system can help struggling PMOs prioritize their workload and "score" business goals.
Posted: 21 Mar 2018 | Published: 31 Dec 2017

Planview, Inc.

4 Keys to Resource Management
sponsored by Planview, Inc.
WHITE PAPER: Find out how to harness the four elements of the Capacity Quadrant to bolster resource and capacity management.
Posted: 21 Mar 2018 | Published: 31 Dec 2017

Planview, Inc.

Transform Your Business With Agile at Scale
sponsored by CA Technologies
WHITE PAPER: Find out how to navigate the initial costs, time requirements, and complexities of Agile by updating your project management so that you can improve resource management, accelerate the app lifecycle, and put the user experience at the heart of your development.
Posted: 01 Feb 2018 | Published: 31 Dec 2017

CA Technologies
 
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