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PSA Reports
 
The Importance of RMM and PSA Systems in a Post-GDPR World
sponsored by Solarwinds MSP
EBOOK: A remote monitoring and management (RMM) platform combined with a professional service automation (PSA) tool can help you track and remediate IT incidents, but becoming GDPR compliant isn't as simple as pushing a button. In this e-book, explore 5 ways you can put these tools to work to become a GDPR compliant MSP.
Posted: 23 May 2018 | Published: 23 May 2018

Solarwinds MSP

Job Scheduling Evolution: Workflows, Workloads and Automation in IT
sponsored by CA Technologies.
WHITE PAPER: CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
Posted: 06 Mar 2008 | Published: 01 Jan 2007

CA Technologies.

6 Benefits of Managing Projects on Salesforce
sponsored by FinancialForce
WHITE PAPER: In this guide, uncover how you can combine your Salesforce CRM with a cloud-based Professional Services Automation (PSA) application to achieve 6 key benefits that can drive project success.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

FinancialForce

Create a Referral Program to Grow Your IT Business
sponsored by ConnectWise
WHITE PAPER: The primary mode of growth for most technology provider businesses is by good, old word of mouth.  Yet, many businesses have not established an official referral program to capture as many referrals as possible.  Check out this guide to find the proven best strategies for creating the perfect referral program for your business.
Posted: 16 Jul 2013 | Published: 16 Jul 2013

ConnectWise

Integrating Cloud Backups Into Your MSP Management Platforms
sponsored by Intronis
WHITE PAPER: In this white paper, you will learn how to integrate offsite backup services into existing remote monitoring management (RMM) and professional services automation (PSA) platforms.
Posted: 22 Jul 2013 | Published: 22 Jul 2013

Intronis

E-Guide: PSA Software: the future of the channel business
sponsored by Autotask Corporation
EGUIDE: In this SearchITChannel.com e-guide you will learn how channel business automation software is taking the time and guesswork out of employee management and how a technological partnership can work for you.
Posted: 17 Mar 2011 | Published: 17 Mar 2011

Autotask Corporation

Shavlik Customer Update: What is the Conficker worm, referred to as "Downadup"?
sponsored by Shavlik Technologies
WHITE PAPER: This paper describes the risks posed by the Downadup worm and how Shavlik is uniquely suited to help customers respond quickly. Read this brief paper to learn how Shavlik makes it easy for users to do targeted installation of solutions that automate and control patch and configuration management processes while minimizing operational impact.
Posted: 11 Feb 2009 | Published: 11 Feb 2009

Shavlik Technologies

Business Analytics and Optimization for the Intelligent Enterprise
sponsored by IBM
WHITE PAPER: It’s easy to understand why business leaders regard their experience and intuition as inadequate tools for optimizing their enterprises.
Posted: 14 Dec 2010 | Published: 14 Dec 2010

IBM

Choosing the Right Project and Portfolio Management System
sponsored by CA Technologies
WHITE PAPER: In today's business world, time to market is everything. Check out this buyer's guide on enterprise project and portfolio management (PPM) offerings, designed to highlight key immediate and long-term investment considerations that keep ROI and delivery speeds front of mind.
Posted: 20 Jul 2018 | Published: 20 Jul 2018

CA Technologies

How the Testing Manifesto changes your testing process
sponsored by TechTarget
RESOURCE: Take a look at this guide, How to: Continuous Testing, to get a breakdown of when in your Agile or DevOps process you should be testing, how to prevent most bugs, and more testing techniques that will help you reduce bottlenecks.
Posted: 04 Jul 2018 | Published: 04 Jul 2018

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