Reinventing IT Service Management with a Virtual Support Agent
sponsored by Serviceaide
WHITE PAPER:
Installing, managing, and responding to incidents— the daily life of an IT service desk manager can be as hectic as they come. In this white paper, learn how your business can reinvent its ITSM team and deliver a better experience for your customers and your IT team.
Posted: 13 Apr 2018 | Published: 13 Apr 2018
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sponsored by ServiceNow
WHITE PAPER:
To realize a greater return from the change portfolio, read this white paper, which discusses how adopting a Change and Governance Framework will renew IT's ability to become a true engine for driving business growth.
Posted: 25 Jan 2018 | Published: 01 Jan 2018
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Business Centric Insights Through AIOps
sponsored by FixStream
WHITE PAPER:
Standard domain-centric insights can offer limited value to enterprises whose hybrid IT environments are growing increasingly complex. Learn more about how AIOps offers business-centric insights and correlations and the benefits they can have on your enterprise.
Posted: 09 Apr 2018 | Published: 17 Apr 2017
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Getting on the Right Side of Capex vs. Opex Divide
sponsored by Rackspace
WHITE PAPER:
This whitepaper looks at the financial and man-power advantages of managed colocation in contrast to in-house server management, and traditional hardware colocation.
Posted: 11 Nov 2013 | Published: 01 Nov 2012
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The world's most important gathering of CIOs and Senior IT executives
sponsored by Gartner
WHITE PAPER:
Explore this resource to learn about Gartner Symposium/ITxpo 2014, where over 3,000 CIOs will be in attendance. Read on to get an exclusive first-look at who will be speaking and the subjects that will be covered to help you take your enterprise to the next level.
Posted: 01 Jul 2014 | Published: 01 Jul 2014
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How to Avoid 4 Growth-Defying IT Dilemmas
sponsored by ServiceNow
WHITE PAPER:
This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 29 Apr 2013 | Published: 29 Apr 2013
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Delivering IT as a Service With a Software-Defined Data Center
sponsored by VMware
WHITE PAPER:
This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.
Posted: 25 Jun 2013 | Published: 25 Jun 2013
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How a Center of Excellence Can Boost Automation Benefits
sponsored by BMC-Accenture
WHITE PAPER:
Today’s organizations are looking towards automation as a way to reduce costs and improve efficiency. Automation can help reduce capital expenditures by enabling businesses to retire administrative applications. It also minimizes risks and lowers labor costs. Access this resource to learn more about what automation can do for your company.
Posted: 13 Jan 2012 | Published: 13 Jan 2012
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Bare Metal Clouds: The Pros and Cons of a Non-Virtualized Option
sponsored by IBM
WHITE PAPER:
This informative guide explores the pros and cons of a "bare metal cloud" – a cloud service that is not virtualized.
Posted: 08 Jul 2015 | Published: 17 Jan 2014
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Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER:
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013
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