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UK IT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: Computer Weekly's annual IT Priorities survey found that 15% of IT decision makers expect to increase their maintenance budget in 2017. There is nothing wrong with spending more on something that continues to add business value, but how many CIOs are faced with demands for higher and higher maintenance bills from their legacy software providers?
Posted: 13 Jan 2017 | Published: 13 Jan 2017

ComputerWeekly.com

Does a proprietary solution automatically mean vendor lock-in?
sponsored by ComputerWeekly.com
ANALYST REPORT: The dread of any IT manager is in making a significant purchase of hardware or software to then find that they are 'locked in' to one supplier. But analyst Clive Longbottom asks, is this still the case?
Posted: 14 Mar 2016 | Published: 14 Mar 2016

ComputerWeekly.com

Reaching New Heights with ITSM
sponsored by MicroFocus
EBOOK: In this e-book, seasoned ITSM leaders share their methods for providing world-class IT service management, all with the goal of helping your organization. Read on to see these leaders' top 12 tips inside.
Posted: 12 Feb 2018 | Published: 31 Dec 2017

MicroFocus

Case Study: Nationwide Mutual and Server Automation
sponsored by MicroFocus
CASE STUDY: By accessing this case study, you'll learn how to streamline server provisioning and maintenance by eliminating platform-engineering silos with a server automation platform. The specifics are inside, including how Nationwide Mutual also used the platform to establish a foundation for their cloud initiatives.
Posted: 13 Feb 2018 | Published: 31 Dec 2017

MicroFocus

Filhet-Allard Automates the Deployment of its New EPR Management System
sponsored by MicroFocus
CASE STUDY: In order to quickly deploy the complete ERP Cleva environment and automatically supply virtual machines, one enterprise chose an IT management suite that integrates cloud service automation, operations orchestration, and hybrid cloud management. Read on to see their results.
Posted: 13 Feb 2018 | Published: 31 Dec 2017

MicroFocus

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Product Overview: Zuora for SaaS Businesses & Subscribers
sponsored by Zuora, Inc
RESOURCE: SaaS businesses are known for rapid innovation which means finance, operations and IT teams need to move fast enough to keep up with their Product, Engineering and Sales counterparts. In this brief infographic, learn about the many facets of Zuora, including tax, finance, payment and more.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

Zuora, Inc

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.

Case Study: Asian Environmental Protection Agency Improves Interoffice Communications
sponsored by NetScout Systems, Inc.
CASE STUDY: This case study shows how one agency automated and streamlined the process of troubleshooting service delivery issues in order to reduce the time it takes to resolve issues, and ultimately improve interoffice communications.
Posted: 25 Nov 2015 | Published: 25 Nov 2015

NetScout Systems, Inc.

IT Vendor Spotlight: Dell
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: Explore this resource to learn how Dell can help you design and implement your enterprise's data center and IT infrastructure strategy.
Posted: 16 Jun 2014 | Published: 31 Dec 2013

Dell, Inc. and IntelĀ®
 

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