Implementing Web Chat: How to Launch, Staff, and Monitor
sponsored by Citrix Online- GoToAssist
WHITE PAPER:
Read this white paper to learn more about why you should implement web chat into your current customer support operations.
Posted: 27 Oct 2011 | Published: 27 Oct 2011
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Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER:
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: 08 Aug 2008 | Published: 01 Jan 2007
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General Introduction to Microsoft® Exchange Server 2010 Sizing
sponsored by Dell EMC and Microsoft
WHITE PAPER:
Review this white paper to explore the latest architectural improvements in Exchange Server 2010 along with the sizing and server role considerations for this upgrade. In addition, learn more about deployment models and example hardware options.
Posted: 11 Apr 2013 | Published: 11 Apr 2013
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Google Apps Sync for Microsoft Outlook
sponsored by Google
WHITE PAPER:
This paper provides an overview of Google Apps Sync for Microsoft Outlook, which eases the transition to Google Apps by providing all the benefits of the Google cloud to users of Outlook.
Posted: 01 Mar 2011 | Published: 01 Mar 2011
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IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER:
This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014
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IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER:
In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014
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Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies
sponsored by Sun Microsystems, Inc.
WHITE PAPER:
Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
Posted: 11 Nov 2009 | Published: 16 Apr 2009
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e-Book: Chapter 5 - Understanding the Data Collection Process
sponsored by Symantec Corporation
WHITE PAPER:
Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: 06 Aug 2008 | Published: 01 Aug 2008
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Five Ways to Address the Challenges of Data Delivery in a Mobile Environment
sponsored by TIBCO Software Inc.
WHITE PAPER:
To truly embrace mobility, businesses need to communicate with all kinds of devices, regardless of model or age. In this solution brief, explore five principles that will help you address the challenges of exchanging data in real-time with mobile devices.
Posted: 14 Feb 2014 | Published: 03 Feb 2014
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Getting Started With E-mail Archiving for Exchange
sponsored by Sherpa Software
WHITE PAPER:
This document discusses the reasons e-mail archiving is necessary, the benefits of archiving messages, the different options available for archiving, and how administrators can determine which option is best for a given company.
Posted: 19 May 2009 | Published: 01 May 2008
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