WHITE PAPER:
Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
WHITE PAPER:
This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
WHITE PAPER:
The demand for personal video for organizational communication is growing rapidly. By 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops.
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This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
WHITE PAPER:
IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.
WHITE PAPER:
Access this white paper to explore Microsoft Lync 2013's latest features, including more intuitive and efficient tools to enable always-connected communications for your business needs in productivity and collaboration.