Top Unified Communications Trends for Midsize Businesses
As the corporate landscape becomes increasingly mobile, organizations are implementing an agile and secure unified communications (UC) infrastructure. Unified communications tools help boost productivity, innovation, and customer service, but they can be a challenge for midsize company IT managers to deploy and support.
This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world. Findings included the following:
- 65% of IT decision-makers expect the number of employees utilizing an organization’s BYOD program to increase in the next year
- For 83% of IT managers, implementing security measures is the top priority for UC features
- And much more