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Customer Call Center Management Multimedia (View All Report Types)
 
NWN Contact Center Offering
sponsored by NWN Corporation
VIDEO: Access this video to learn how your organization can leverage NWN’s Contact Center Solution to make intelligent and transformative decisions for your company.
Posted: 18 Nov 2020 | Premiered: 18 Nov 2020

NWN Corporation

The Secret Recipe: Transforming Best-In-Class Contact Centers
sponsored by Talkdesk
WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
Posted: 27 Aug 2019 | Premiered: Aug 27, 2019

Talkdesk

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

Reduce hardware, software and cloud costs with ServiceNow
sponsored by ServiceNow
VIDEO: Managing software assets can feel overwhelming, especially when your team is trying to reduce costs. In this 2-minute video, learn about ServiceNow’s single platform solution for IT Asset Management. Watch here.
Posted: 19 Mar 2021 | Premiered: 19 Mar 2021

TOPICS:  IT Management
ServiceNow

The Biggest IT challenge in 2020 is coming from the board room
sponsored by Veeam Software
VIDEO: In this video, Veeam will examine industry trends that are causing the IT reality gap, how those expectations are driving challenges and potential strategies, and offer some ideas on how to close the gap from both a technical and operational perspective. Access it here.
Posted: 20 Jan 2021 | Premiered: 09 Dec 2019

Veeam Software

Post-Pandemic - 9 stages to take back control of your assets
sponsored by Livingstone Tech
WEBCAST: COVID-19 has changed the way businesses operate. While many of these operational changes have helped keep businesses afloat throughout this crisis, other temporary strategies have scattered IT. It’s time to take control of IT again. Learn about the 9 stages you can take to get back in control of your assets post-pandemic in this video.
Posted: 23 Sep 2020 | Premiered: Sep 23, 2020

TOPICS:  IT Management
Livingstone Tech

Mosaic Uses SAP on Azure to Help the World Grow the Food it Needs
sponsored by Microsoft
VIDEO: Watch this video to learn how The Mosaic Company turned to Microsoft Azure to get the most out of its SAP system and to Capgemini as its systems integrator.
Posted: 14 Feb 2018 | Premiered: 14 Feb 2018

TOPICS:  IT Management
Microsoft

Your Path to a Mature AppSec Program
sponsored by Veracode, Inc.
WEBCAST: This webcast outlines the steps most of Veracode's customers take to develop a mature application security program and provides more information on mature AppSec programs.
Posted: 17 Jan 2018 | Premiered: Jan 17, 2018

TOPICS:  IT Management
Veracode, Inc.

You Can Get There From Here: The Road to Secure DevOps
sponsored by Veracode, Inc.
WEBCAST: In this webcast, learn a basic understanding of Waterfall, Agile and DevOps from a people, process and technology point of view, how Security can best be integrated into DevOps and more.
Posted: 17 Jan 2018 | Premiered: Jan 17, 2018

TOPICS:  IT Management
Veracode, Inc.
 

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