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Talkdesk |
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| 5 Matches |
Maximize Your Contact Center Performance with Employee Engagement
| sponsored by Talkdesk
EBOOK:Download this eBook to explore the concept and potential benefits of contact center employee engagement, as well as strategies and innovative technologies that can help you achieve it. Posted: 17 Jun 2020 | Published: 17 Jun 2020
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How to Successfully Manage your Remote Agents
| sponsored by Talkdesk
WHITE PAPER:Download this checklist to explore 5 steps contact center leaders and supervisors can take to successfully navigate the transition to remote work and continue to effectively manage and empower their agents. Posted: 17 Jun 2020 | Published: 17 Jun 2020
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The Cloud Customer Experience: Moving Away from Avaya
| sponsored by Talkdesk
WHITE PAPER:Read this eBook to learn about the benefits of moving from a legacy contact center, like Avaya, to a cloud-native platform, and how doing so can help you provide the best possible CX. Posted: 16 Jun 2020 | Published: 16 Jun 2020
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Voice Over VPN vs. Voice Over Cloud: A Side-By-Side Comparison
| sponsored by Talkdesk
WHITE PAPER:Download this white paper to learn about the problems with relying on an on-prem VPN for voice communication and see why the cloud is the better choice for a WFH contact center. Posted: 16 Jun 2020 | Published: 16 Jun 2020
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The Secret Recipe: Transforming Best-In-Class Contact Centers
| sponsored by Talkdesk
WEBCAST:Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 | Premiered: Aug 27, 2019
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