All resources sponsored by:

Talkdesk

5 Matches
Maximize Your Contact Center Performance with Employee Engagement
sponsored by Talkdesk
EBOOK:Download this eBook to explore the concept and potential benefits of contact center employee engagement, as well as strategies and innovative technologies that can help you achieve it.
Posted: 17 Jun 2020 | Published: 17 Jun 2020
Get This Now


How to Successfully Manage your Remote Agents
sponsored by Talkdesk
WHITE PAPER:Download this checklist to explore 5 steps contact center leaders and supervisors can take to successfully navigate the transition to remote work and continue to effectively manage and empower their agents.
Posted: 17 Jun 2020 | Published: 17 Jun 2020
Get This Now


The Cloud Customer Experience: Moving Away from Avaya
sponsored by Talkdesk
WHITE PAPER:Read this eBook to learn about the benefits of moving from a legacy contact center, like Avaya, to a cloud-native platform, and how doing so can help you provide the best possible CX.
Posted: 16 Jun 2020 | Published: 16 Jun 2020
Get This Now


Voice Over VPN vs. Voice Over Cloud: A Side-By-Side Comparison
sponsored by Talkdesk
WHITE PAPER:Download this white paper to learn about the problems with relying on an on-prem VPN for voice communication and see why the cloud is the better choice for a WFH contact center.
Posted: 16 Jun 2020 | Published: 16 Jun 2020
Get This Now


The Secret Recipe: Transforming Best-In-Class Contact Centers
sponsored by Talkdesk
WEBCAST:Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
Posted: 27 Aug 2019 | Premiered: Aug 27, 2019
Get This Now


5 Matches
Page: 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2020, TechTarget | Read our Privacy Statement  | Do Not Sell My Personal Info