Software allows you to thrive in the midst of change. Managing your software assets requires a partner who delivers more—and that’s HP Software Licensing & Management Solutions (SLMS). Download this brochure and learn more.
Technological advancements are transforming traditional customer service departments and call centers into multidimensional corporate forces. Learn how AI, chatbots, process automation and predictive analytics is affecting customer service and the future of the enterprise.
To remain relevant and competitive in the years to come, enterprises need to embrace top IT trends around infrastructure automation, hybrid management tools and DevOps. Read on to discover how to do just that based off of discussions from Gartner's IT Infrastructure, Operations & Cloud Strategies Conference.
This whitepaper starts by exploring the challenges of meeting SLAs in this new world that we find ourselves in. It then goes on to highlight the critical capabilities needed to proactively manage SLAs and explains how the Automic Business Automation platform provides the capabilities.
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019.