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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

IT Professionals & Lifelong Learning: The Challenges and Opportunities Impacting Your Team
sponsored by Pluralsight
WHITE PAPER: View this white paper to discover an IT admin training solution that doesn't keep locked in a classroom away from where they matter. Don't let preconceived costs of education hold your admins back; for the same price as a traditional course, you could train your entire staff for a year. How? Read on to find out.
Posted: 08 Dec 2014 | Published: 06 Nov 2014

Pluralsight

How is the Role of the Service Desk Changing in the Age of the Cloud?
sponsored by IBM
WHITE PAPER: Access this research to learn why service desks need to become more diverse and better integrated. You'll learn how your service desk can leverage automation, mobility, and enhanced visibility and analytic insight in order to proactively complement and inform on traditional ITSM processes.
Posted: 08 Dec 2014 | Published: 31 Dec 2013

IBM

Service Virtualization Case Study – For Retail
sponsored by Parasoft Corporation
WHITE PAPER: Access this case study to learn how this approach allowed them to ensure faster release cycles, deliver greater control over environment stability and application behavior, reduced issue and defect resolution times and more.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

Parasoft Corporation

Business Agility in the Cloud
sponsored by Verizon
WHITE PAPER: This white paper explores the cloud's journey from hype to reality and its transformation into a proven technology. Read on to learn how the cloud can deliver reduced costs and improved agility, integration, manageability, and performance. You'll also learn the importance of finding the right partner and plan to get the most out of the cloud.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

Verizon

Scivantage Experiences Rapid Growth and Speeds Time to Market with CenturyLink
sponsored by CenturyLink Technology Solutions
CASE STUDY: This case study details the solution one company in the financial industry chose that allowed them to shift focus onto core business and innovation, rather than managing their IT infrastructure.
Posted: 29 May 2014 | Published: 29 May 2014

CenturyLink Technology Solutions

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Access this brief white paper to understand how service automation tools and processes provide IT value.
Posted: 19 May 2014 | Published: 19 May 2014

ServiceNow

N-able Help Desk Manager: Free 30-Day Trial
sponsored by N-able Technologies
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

N-able Technologies

Your Guide to Improving IT Service Visibility
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
Posted: 25 Jun 2014 | Published: 20 Mar 2014

Pangea Systems
 
 
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