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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Limiting Infrastructure Factors that May be Ruining IT Value
sponsored by PEER 1
WHITE PAPER: In the following white paper, learn how your infrastructure can either limit or enable growth and value within your IT environment. Access now and learn about the potential barriers that may be affecting your IT value and what you can do to overcome these various problems.
Posted: 03 Nov 2015 | Published: 03 Nov 2015


Edge for the Mobile User Responsive and Secure Capability
sponsored by Unisys
WHITE PAPER: This white paper examines how the Edge Service Management by Unisys can empower your mobile workforce with all the tools and information they need to quickly and easily manage their IT service needs while staying connected to the enterprise from anywhere and on any device. Access now and learn about the benefits it can bring to your business.
Posted: 21 Oct 2015 | Published: 21 Oct 2015


Automated ITSM Enhances E-Government Services
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study delves into how ictQATAR leveraged an automated IT service management (ITSM) strategy to support their vision of more efficient and accessible e-government services.
Posted: 16 Nov 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise

Softbox Sets the Stage for Growth and IT Automation With SolarWinds N-Able’s N-Central®
sponsored by Solarwinds N-able
CASE STUDY: This case study shows how one managed service provider (MSP) and IT solutions company was able to easily connect its global branches through automation, and traisition much of its business to managed services. Read on to learn how this company was able to grow its customer base and effectively manage its global business.
Posted: 10 Aug 2015 | Published: 10 Aug 2015

Solarwinds N-able

National Water Company Transforms IT Service Delivery
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how an automated IT service management strategy helped the National Water Company of Saudi Arabia control the management of problems, incidents, change and knowledge to improve end-user experience at their 9 customer service centers.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Hewlett-Packard Enterprise

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Previously separate OS versions are converging onto a unified platform. Download the easy-to-digest infographic for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates...and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015


Danet Technology Perfects RMM Automation with SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to grow and create a more fluid business.
Posted: 12 Aug 2015 | Published: 12 Aug 2015

Solarwinds N-able

When Do Managed Security Services Makes Sense?
sponsored by Digital Guardian
WHITE PAPER: This resource discusses the benefits of investing in security services and helps you determine whether security services are the right choice for you.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Digital Guardian

Service Catalogues for Efficient Delivery of IT and Business Services
sponsored by Unisys
VIDEO: This video explains how the Service Catalogue within Edge enables employees to browse through a pre-built, personalized, enterprise services catalogue, submit requests, and track their status using a device of their choice.
Posted: 09 Jun 2015 | Premiered: 09 Jun 2015

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