33% of companies in the U.S. said they are using collaboration today, compared with 17% in Europe. A further 54% of U.S. companies (50% in Europe) plan to use collaboration in the future. IDC estimates that the worldwide unified communications (UC) and collaboration market will be worth $17.4 billion by 2011.
This IDC Vendor Spotlight report covers:
IDC research on the overall collaboration market, including unified communications
The impact and benefits of collaboration services on customers and partners
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