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Tech Support Reports
 
Driving Better Business Outcomes with Office-Optimized IT
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper will show you how IT departments can integrate servers, storage, networking and management into a single, compact chassis in order to maintain simplicity, efficiency and versatility across all work environments.
Posted: 18 Aug 2014 | Published: 12 Jun 2014

Dell, Inc. and Intel®

Planning for the Redeployment of Technical Personnel in the Modern Data Center
sponsored by Global Knowledge
WHITE PAPER: This whitepaper provides a comprehensive training strategy for planning for the redeployment of technical personnel in today’s modern datacenters.
Posted: 07 Apr 2014 | Published: 07 Apr 2014

Global Knowledge

JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader
sponsored by Red Hat
WHITE PAPER: This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition.
Posted: 03 Nov 2011 | Published: 01 Nov 2011

Red Hat

Achieve Cloud-Driven Enterprise Support
sponsored by Pure Storage
WHITE PAPER: This whitepaper examines the benefits of using the cloud to rethink enterprise support.
Posted: 19 Jun 2014 | Published: 19 Jun 2014

Pure Storage

SDI: Next Level Service Desk Strategies
sponsored by Citrix Online UK
EGUIDE: This e-guide reveals the new demands placed on today's service desks. Learn how to adapt to diverse employee needs while delivering consistent and quality customer service.
Posted: 01 Jun 2011 | Published: 01 Jun 2011

Citrix Online UK

Software Subscription & Support
sponsored by IBM
VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.
Posted: 30 Jul 2013 | Premiered: 30 Jul 2013

IBM

Service Please: Five Tips for Easy, Affordable Tech Support
sponsored by Cisco Systems, Inc.
WHITE PAPER: A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.
Posted: 21 Jan 2011 | Published: 21 Jan 2011

Cisco Systems, Inc.

Network Problems on the Frontline: Turning techs into fast problem solvers
sponsored by Fluke Networks
WHITE PAPER: This whitepaper will describe the problems facing technicians today, and will illustrate how selfinterpreting tools will turn network techs into fast problem solvers, not just problem finders.
Posted: 27 Sep 2010 | Published: 27 Sep 2010

Fluke Networks

Implementing Intel vPro Technology to Drive Down Client Management Costs
sponsored by Intel Corporation
WHITE PAPER: Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.
Posted: 02 Apr 2009 | Published: 30 Dec 2008

Intel Corporation

Watts and Volt-Amps: Powerful Confusion
sponsored by Schneider Electric
WHITE PAPER: Knowing the difference between Watts and Volt-Amps (VA) is crucial for UPS load sizing in data centers, but UPS vendors and manufacturers often use the terms interchangeably. Learn how to use these terms correctly in specifying power protection equipment.
Posted: 01 Apr 2010 | Published: 01 Jan 2003

Schneider Electric
 
 
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