sponsored by Citrix Online UK
Posted:  01 Jun 2011
Published:  01 Jun 2011
Format:  PDF
Length:  10  Page(s)
Type:  eGuide
Language:  English

Not only must service desks work around diverse employee schedules, but they must also support an ever-expanding array of devices and systems. This e-guide reveals the daily challenges of running a service desk and offers advice for developing a strategy to better serve customers and their unique lifestyles. Find out what key areas you should focus on as well as how to maintain quality service while adapting to new and evolving technologies.

Customer Satisfaction | Customer Service | Help Desk Management | Help Desk Management Services | Help Desks | IT Management | Systems Management | Technical Support Staff

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