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May 25, 2013

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DS4 Reports

Ethernet vs. T1S for Internet Access sponsored by Comcast WHITE PAPER: This whitepaper explains the differences between Ethernet dedicated internet access and T1 dedicated Ethernet access to help you understand which will be more flexible and cost-effective within your enterprise. Posted: 01 Mar 2013 \| Published: 31 Jan 2012 TOPICS: Bandwidth Management \| Capital Expenditures \| Ethernet Cable \| Ethernet Networks \| Internet \| Internet Access \| Internet Backbone Networks \| Internet Structure \| LAN \| Routers \| T-1 Carriers \| WLAN

SIP Migration Made Easy sponsored by Intelepeer WEBCAST: This webcast details the issues involved in migrating to SIP trunking and provides a step-by-step approach that will help you enhance communications and collaboration within your enterprise while simultaneously simplifying the network and reducing costs. View now to learn more! Posted: 15 Apr 2013 \| Premiered: Mar 25, 2013 TOPICS: Collaboration \| Communications Systems \| SIP \| Telecommunications Carrier Systems \| Telecommunications Services \| Telecommunications Systems \| Unified Messaging \| VLAN \| VoIP

Octel Dies in 2014, What’s Next? sponsored by AVST VIDEO: Discover how you can enjoy all the benefits of a next-generation unified communications system, all while protecting your current TDM and IP-PBX telephony infrastructure. Posted: 29 Mar 2013 \| Premiered: 25 Jan 2013 TOPICS: Call Centers \| Communications Software \| Communications Systems \| Email \| Email Software \| Fax Software \| IP Telephony \| Mobile Workers \| PBX \| TDMA \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Voice Mail Software

Fall in Love with Configuration Management sponsored by ServiceNow WEBCAST: Check out this informative webcast to take an in-depth look at configuration management, and discover how you can take advantage of its benefits in your architecture. Posted: 30 Apr 2013 \| Premiered: Apr 30, 2013 TOPICS: Configuration Management \| IT Infrastructure \| IT Management \| IT Service Management \| IT Systems

An Executive Guide to Video Collaboration sponsored by Avaya WHITE PAPER: Uncover the direct benefits that video collaboration offers and how it can help meet the challenges in today's globally dispersed, mobile workplace. Also learn more about deployment considerations and details of a solution that provides the communications capabilities you're looking for. Posted: 08 Feb 2013 \| Published: 31 Dec 2012 TOPICS: Communications Systems \| Contact Centers \| Customer Service \| Mobile Workers \| Remote Users \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Role-Based Access Control in Avaya Aura sponsored by Global Knowledge WHITE PAPER: Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today. Posted: 15 Mar 2013 \| Published: 15 Mar 2013 TOPICS: Collaboration \| Communications Systems \| Messaging Software \| Systems Management \| Unified Messaging \| Unified Messaging Systems \| Voice Communications Software

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business." Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Service Management \| CIOs \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral sponsored by RingCentral PRESENTATION TRANSCRIPT: This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed. Posted: 29 Oct 2012 \| Published: 29 Oct 2012 TOPICS: Call Center Management \| Call Centers \| Cloud Computing \| Contact Center Management \| Contact Centers \| Contact Management \| Sales \| Sales Force Automation \| Sales Representatives \| Telecommunications Carrier Systems \| Telemarketing \| Telephony Services \| Telephony Systems \| Telesales

E-Book: Integrating Oracle CRM On Demand with onpremise applications: Understanding ROI and best practices sponsored by Cast Iron Systems EBOOK: This E-Book engages in some of the big concerns of Oracle CRM on Demand and SaaS CRM integration. And how this integration might affect how some IT and business professionals operate. Posted: 22 May 2013 \| Published: 11 Sep 2009 TOPICS: CRM \| ERP \| ERP Software \| Integration Server Software \| IT Systems \| Organizational Change \| Organizational Change Management \| SaaS ERP \| Sales Force Automation

Tim Horton Children’s Foundation Implements ShoreTel for Reliable Unified Communications sponsored by ScanSource & ShoreTel CASE STUDY: Discover how one organization improved reliability, increased employee productivity, and lowered TCO by implementing a new unified communications and VoIP solution to increase communications. Posted: 08 Aug 2012 \| Published: 31 Dec 2010 TOPICS: Collaboration \| Communications Systems \| IP \| IP Contact Centers \| IP Phones \| IP Routers \| IP Routing \| IP Switching \| IP Telephony \| IP Videoconferences \| PBX \| SIP \| Switches \| Switching \| TCO \| Unified Messaging \| Unified Messaging Systems \| VoIP

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