Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project.
Cloud technology puts you at the center of business transformation. In this white paper learn how to transition your organizations from infrastructure-centric to service-centric IT with first-rate cloud solutions.
This short infographic reveals the troubling statistics behind the undervaluation of support centers and breaks down a number of ways for you to prove the value of your corner of the business.
This case study shows how one managed service provider (MSP) was able to easily connect its global branches through automation. Read on to learn how this company was able to grow its customer base and effectively manage its global business.
IT organizations are continuously working to improve IT operations and to better align IT with business needs. Read about three HP customers that are implementing solutions that improve IT compliance, increase ROI and support higher availability.
Financial management for IT service delivery can improve daily service support. Read this paper to learn about financial management for IT services and how to avoid its associated problems with technology that integrates and automates ITIL processes.
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
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