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What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 11 May 2016 | Published: 31 Dec 2015

IR

Computer Weekly networking case studies
sponsored by ComputerWeekly.com
CASE STUDY: Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ComputerWeekly.com

Making the Financial Case for Hosted VoIP
sponsored by Avaya CenturyLink
RESOURCE: Discover in this post how to evaluate the costs of maintaining your legacy phone service—in terms of CapEx and OpEx—and estimate the financial impact of hosted VoIP to determine if you should adopt. Additionally, access a hosted VoIP TCO tool to build your implementation business case.
Posted: 07 Jul 2016 | Published: 05 Apr 2016

Avaya CenturyLink

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

Speech Recognition Allows for Better Patient Care
sponsored by Nuance
EGUIDE: This expert guide from SearchHealthITExchange.com examines the advantages of speech recognition and how it can aid the patients. Read on to find out more.
Posted: 13 Mar 2014 | Published: 13 Mar 2014

Nuance

Considerations for Building Video Chat and Streaming Applications
sponsored by Oxagile
WHITE PAPER: This whitepaper stacks up against each other the chat solutions and media servers that will set an underlying base for either custom video streaming or video chat products that you might consider building.
Posted: 07 Aug 2013 | Published: 07 Aug 2013

Oxagile

An Introduction to Triaging Voice and Video Quality of Service Issues
sponsored by NetScout Systems, Inc.
WEBCAST: In this brief webcast, you will experience a short demonstration of a reactive network workflow, illustrating how to triage voice and video problems. Tune in now to get a first-hand look at solving your VoIP and video QoS issues, and restore your service to premium quality without misstep.
Posted: 03 Dec 2015 | Premiered: Dec 3, 2015

NetScout Systems, Inc.

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

Cash In On Your Old PBX System
sponsored by Cisco Systems, Inc.
PRODUCT OVERVIEW: Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.
Posted: 04 May 2010 | Published: 04 May 2010

Cisco Systems, Inc.

Assure Your Delivery of Quality UC Service with Network and Data Center Visibility
sponsored by NetScout Systems, Inc.
VIDEO: In this webcast, you will discover how to swiftly resolve problems that affect your UC with a service assurance platform that offers end-to-end networking and data center visibility. Tune in to pinpoint the cause of your UC problems by addressing voice and video media impairments.
Posted: 21 Dec 2015 | Premiered: 21 Dec 2015

NetScout Systems, Inc.
 
 
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