Computer Telephony Applications Software Reports

EGUIDE: In this e-guide, find out how cloud-based apps are helping Iconic Hotels, Singapore Airlines and Seek to speed up digital transformation efforts and streamline IT operations, as well as how the Covid-19 outbreak is spurring more companies to turn to cloud.

Posted: 08 Feb 2021 | Published: 29 Apr 2020

EZINE: In this week's Computer Weekly, we examine the global tech sector response to the invasion of Ukraine, and how hackers are responding to calls for an IT army to target Russia. Our latest buyer's guide looks at cloud-based ERP and other business applications. And IBM's UK chief tells us how Big Blue is reinventing itself. Read the issue now.

Posted: 14 Mar 2022 | Published: 15 Mar 2022

EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.

Posted: 08 Feb 2021 | Published: 19 Nov 2019

WHITE PAPER: This report dives deep into a study on SaaS and how it is helping companies gain competitive advantage as opposed to simply reducing costs.

Posted: 28 Apr 2014 | Published: 31 Jan 2014

WHITE PAPER: EL ES DE engineering needed an integrated system that would provide increased visibility over inventory, time spent on jobs and clarity on purchase order status. Consult this resource to find out how adopting a cloud-based ERP solution gave the company the insight they need.

Posted: 06 Jun 2013 | Published: 06 Jun 2013

WHITE PAPER: Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.

Posted: 09 Feb 2012 | Published: 09 Feb 2012

WHITE PAPER: This white paper discusses three delivery models, including the benefits and considerations you must take when choosing the right model for your business.

Posted: 20 Jun 2014 | Published: 31 Dec 2012

EZINE: Prescriptive analysis could do some of big data thinking for us -- if only we'd let it. This CIO Decisions e-zine explores the growing analytics field and the strategies at work.

Posted: 01 Apr 2014 | Published: 01 Apr 2014

WHITE PAPER: In this paper, discover the reasons why you should be considering an SAP upgrade to improve enterprise resource planning (ERP) and how to get started. Learn about new features of the latest SAP release as well as the technical advances and new technologies available to you.

Posted: 01 Nov 2011 | Published: 27 Oct 2011

WHITE PAPER: Inside this resource, unveil your access code for a 15-day trial of a cloud-based application penetration testing solution that combines automated testing with manual validation to provide optimum security monitoring.

Posted: 19 Dec 2013 | Published: 19 Dec 2013

EGUIDE: In this expert guide, learn about new developments and products for some of the leading vendors in the UC market.

Posted: 30 Jul 2019 | Published: 30 Jul 2019

WHITE PAPER: This white paper looks at cloud-computing and software-as-a-service (SaaS) technologies and what you need to know about these emerging trends.

Posted: 12 Apr 2012 | Published: 16 Sep 2010

EGUIDE: The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.

Posted: 11 Sep 2019 | Published: 11 Sep 2019

EGUIDE: This e-guide from the experts at SearchManufacturingERP.com explores the recent popularity of software as a service (SaaS) applications amongst today's leading manufacturers. Also inside, count down five technology trends shaping the world of HR.

Posted: 30 May 2013 | Published: 30 May 2013

EGUIDE: In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.

Posted: 29 Jul 2019 | Published: 29 Jul 2019

EGUIDE: Two-tier ERP isn't a new concept, but with technologies like the cloud accelerating the speed of innovation it may be one that your company is talking about. Explore how an organization's ability to leverage ERP in conjunction with SaaS and the cloud is largely impacted by their ability to create seamless integrations for critical apps like SAP.

Posted: 18 Jan 2017 | Published: 16 Jan 2017

CASE STUDY: MIX wanted to avoid the expenditure and time lag resulting from manually entering Salesforce data and XE.com feeds into their hosted MySQL databases. It also sought to improve data quality by automating data updates. MIX turned to Pervasive Software to provide cost-effective, quick, scalable integration of its Salesforce and XE.com data.

Posted: 04 Mar 2011 | Published: 04 Mar 2011

CASE STUDY: Discover how a large investment banking firm with locations in 35 countries rolled out a quick, repeatable and flexible agile development process that is consistent across the organization and in compliance with CMMI.

Posted: 27 Jul 2011 | Published: 27 Jul 2011

EGUIDE: Agile development roles are no longer set in stone. The most successful and efficient teams work together, each adding their own perspective. This featured article uncovers why testers should participate in requirement analysis and how organizations are getting their whole team more involved in Agile projects.

Posted: 02 May 2012 | Published: 02 May 2012

WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.

Posted: 12 Jun 2014 | Published: 12 Jun 2014

EBOOK: Collaboration is evolving at an unprecedented pace. What used to be an ad-hoc practice is now ubiquitous in our remote working world, and it is important to develop practical strategies to make the most of collaborative tools. Dive into this guide to learn how to do so, which includes 3 pillars of successful collaboration in the workplace.

Posted: 09 Jun 2020 | Published: 09 Jun 2020

WHITE PAPER: Read this white paper and learn how an IBM Rational solution can help your company build better software faster, using an integrated application lifecycle management (ALM) solution designed to support collaboration across distributed agile development teams.

Posted: 28 Nov 2011 | Published: 28 Nov 2011

EGUIDE: In order to achieve desired case outcomes and experience return on investment from dynamic case management (DCM), consistent, ongoing maintenance is required. Read this Tip Guide to learn key strategies for DCM maintenance.

Posted: 18 Nov 2011 | Published: 07 Nov 2011

WHITE PAPER: Most developers write their own code, but also integrate third-party components into their application to save time and effort. This paper explains some strategies that will help to secure applications from vulnerable open source components.

Posted: 02 Feb 2018 | Published: 02 Feb 2018

WHITE PAPER: This whitepaper takes a look at service virtualization, and how it can speed application development by replicating unavailable components, and improve quality control with multiple scenario testing.

Posted: 07 Nov 2013 | Published: 03 Dec 2012