Computer Support Services Reports

InstallPump Ver 4.5.1
sponsored by SoftQuest Corporation
TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.
Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

All resources sponsored by SoftQuest Corporation

BMW Takes Remote Control: Automating Enterprise Management with Intel Active Management Technology
sponsored by Intel Corporation
CASE STUDY: Evaluation tests from BMW revealed that by integrating Intel® Active Management Technology, BMW could significantly increase its remote management capabilities and further strengthen security.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

Simplified Solutions to Common IT Scenarios
sponsored by SmartDeploy
WEBCAST: Discover how you can simplify common IT scenarios such as provisioning hardware for new employees or accelerating break-fix processes with a computer imaging solution.
Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

SmartDeploy

La Jolla Institute for Allergy & Immunology: Customer Video
sponsored by Absolute
VIDEO: In this on-demand video case study, learn how the right enterprise-level management software allowed La Jolla Institute for Allergy & Immunology to better manage, secure, and track all of its systems and devices.
Posted: 12 Nov 2013 | Premiered: 12 Nov 2013

Absolute

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

EMC VSPEX End User Computing
sponsored by EMC & Arrow
WHITE PAPER: These days, IT departments are being asked to manage more and more devices with no loss of speed or efficiency. This short whitepaper offers solutions for virtual desktop management from a central device reducing operating time and costs and increasing productivity.
Posted: 09 Oct 2013 | Published: 01 Jun 2013

EMC & Arrow

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Introducing Dell 12th Generation PowerEdge Servers
sponsored by Dell, Inc. and Intel®
VIDEO: This short video examines the importance of remote server management, especially as organizations expand globally. Discover new design features that enable you to quickly detect issues, regardless of the physical location of your data center.
Posted: 26 Jul 2012 | Premiered: 05 Mar 2012

Dell, Inc. and Intel®

EDS Workplace Management Services and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation