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Computer Support ServicesWhite Papers (View All Report Types)
 
Desktop Modernization Simplified
sponsored by RES Software
WHITE PAPER: This whitepaper will help you learn more about keeping the impact of desktop infrastructure changes to a minimum,  including centralization through virtual desktop computing, implementation of removable disk security and more.
Posted: 14 Oct 2013 | Published: 14 Oct 2013

RES Software

Using Total Cost of Ownership to Determine Optimal PC Refresh Lifecycles
sponsored by Wipro Technologies
WHITE PAPER: Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey.
Posted: 27 Jul 2009 | Published: 04 May 2009

Wipro Technologies

Technology Assessment Vendor Viewpoint: Teradici Corporation
sponsored by Teradici Corporation
WHITE PAPER: This white paper gives a IT administrators a new approach to computer deployment management and PC functionality.
Posted: 10 Mar 2008 | Published: 01 Jan 2007

Teradici Corporation

Desktop Virtualization with Citrix XenDesktop - 3 Easy Steps to a Better Desktop
sponsored by Citrix
WHITE PAPER: The complexity and cost of running and maintaining the desktop has reached new heights in today's progressively mobile and global business environment. In this paper, we'll take a look at the factors that are changing the world of the desktop and rendering traditional desktop lifecycle management obsolete.
Posted: 21 Apr 2009 | Published: 31 Dec 2008

Citrix

EMC VSPEX End User Computing
sponsored by EMC & Arrow
WHITE PAPER: These days, IT departments are being asked to manage more and more devices with no loss of speed or efficiency. This short whitepaper offers solutions for virtual desktop management from a central device reducing operating time and costs and increasing productivity.
Posted: 09 Oct 2013 | Published: 01 Jun 2013

EMC & Arrow

IDC - Supporting the Complex Data Center
sponsored by Dell, Inc.
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

Dell, Inc.

The All New 2010 Intel Core vPro Processor Family and Windows 7: Your Best Choice for Business PCs
sponsored by Intel
WHITE PAPER: The all new Intel® Core™ vPro™ processor family complements the new Windows® 7 operating system by building effective trusted computing and management mechanisms into the hardware. Read this paper to learn more.
Posted: 04 Oct 2010 | Published: 25 Jan 2010

Intel

PCs as Strategic Assets
sponsored by Dell, Inc. and Intel®
WHITE PAPER: In this paper you'll learn how managing PCs as strategic assets, streamlining processes, and buying more-capable PCs with built-in manageability that improve productivity and security, not only reduces TCO but also delivers measurable top-line benefits year after year.
Posted: 17 Aug 2010 | Published: 01 May 2009

Dell, Inc. and Intel®

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation
 
 
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