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Computer Support ServicesWhite Papers (View All Report Types)
 
Leveraging VMware to Support Changing Workstyles
sponsored by VMware, Inc.
WHITE PAPER: This whitepaper walks through the major trends affecting computing methods in the workplace and explains how Desktops-as-a-Service can help you securely deliver desktops and apps to end users through a unified workspace with little to no upfront capital costs.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

VMware, Inc.

The All New 2010 Intel Core vPro Processor Family and Windows 7: Your Best Choice for Business PCs
sponsored by Intel
WHITE PAPER: The all new Intel® Core™ vPro™ processor family complements the new Windows® 7 operating system by building effective trusted computing and management mechanisms into the hardware. Read this paper to learn more.
Posted: 04 Oct 2010 | Published: 25 Jan 2010

Intel

The Path to Securing Enterprise Desktops: From Personal Computers to Personalized Computing
sponsored by VMware, Inc.
WHITE PAPER: This IDC white paper considers desktop virtualization, specifically as made available by VMware's VDI and ACE; it also considers the benefits and limitations of these technologies and best use cases, exemplified through user case studies.
Posted: 07 Oct 2008 | Published: 01 Jul 2007

VMware, Inc.

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Desktop Modernization Simplified
sponsored by RES Software
WHITE PAPER: This whitepaper will help you learn more about keeping the impact of desktop infrastructure changes to a minimum,  including centralization through virtual desktop computing, implementation of removable disk security and more.
Posted: 14 Oct 2013 | Published: 14 Oct 2013

RES Software

Atos Workplace Solutions and PCs with Intel vPro Technology
sponsored by Intel Corporation
WHITE PAPER: Based on its evaluation of the virtualization capabilities in PCs with Intel® vPro™ technology, Atos Origin is planning to add this new technology to the next version of the Atos Workplace solution.
Posted: 02 Oct 2006 | Published: 01 Oct 2006

Intel Corporation

IDC - Supporting the Complex Data Center
sponsored by Dell, Inc.
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

Dell, Inc.

Reduce Your TCO with Automated Workspace Management
sponsored by RES Software
WHITE PAPER: This white paper examines how to use automated workspace management products to reduce PC TCO by at least $197 per PC per year while maintaining end-user productivity.
Posted: 19 Feb 2010 | Published: 18 Feb 2010

RES Software
 
 
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