Computer Support Services

WHITE PAPER: It was not your typical “Patch Tuesday” on the day that Microsoft released both the Service Pack 1 (SP1) for Windows 7 and SP1 for Windows Server 2008 R2 to the public at the same time. This expert white paper discusses how the two service packs complement each other by helping keep your PCs and servers on the latest support level.

Posted: 26 May 2011 | Published: 20 May 2011

WHITE PAPER: This IDC white paper considers desktop virtualization, specifically as made available by VMware's VDI and ACE; it also considers the benefits and limitations of these technologies and best use cases, exemplified through user case studies.

Posted: 07 Oct 2008 | Published: 01 Jul 2007

WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative.

Posted: 02 Oct 2006 | Published: 01 Oct 2006

WHITE PAPER: The all new Intel® Core™ vPro™ processor family complements the new Windows® 7 operating system by building effective trusted computing and management mechanisms into the hardware. Read this paper to learn more.

Posted: 04 Oct 2010 | Published: 25 Jan 2010

WHITE PAPER: In this paper you'll learn how managing PCs as strategic assets, streamlining processes, and buying more-capable PCs with built-in manageability that improve productivity and security, not only reduces TCO but also delivers measurable top-line benefits year after year.

Posted: 17 Aug 2010 | Published: 01 May 2009

WHITE PAPER: This white paper gives a IT administrators a new approach to computer deployment management and PC functionality.

Posted: 10 Mar 2008 | Published: 01 Jan 2007

WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.

Posted: 25 Jan 2010 | Published: 25 Jan 2010

WHITE PAPER: Wipro analysts gathered information from 106 IT organizations in North America, Great Britain, and Germany in March 2009. This whitepaper explores contributing factors that determine the optimal refresh rate for laptop and desktop PCs, using examples from the firms that participated in the survey.

Posted: 27 Jul 2009 | Published: 04 May 2009

WHITE PAPER: This white paper examines how to use automated workspace management products to reduce PC TCO by at least $197 per PC per year while maintaining end-user productivity.

Posted: 19 Feb 2010 | Published: 18 Feb 2010

WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.

Posted: 11 Oct 2011 | Published: 12 Oct 2011