The University of San Francisco (USF) was suffering from an inflexible legacy system for IT service management (ITSM). In this video, find out how USF leveraged an ITSM platform to automate IT operations, and in particular, develop custom marketing and communications applications.
Many companies are turning to platforms that provide a variety of options for implementing a universal integration foundation based on an enterprise service bus (ESB). View this research report provided by Forrester Consulting considers one integration system, and the potential return on investment it could provide for a company.
This report explores how the banking industry architecture network (Bian) service landscape may be used to define a comprehensive commercial blueprint that could be used to cloud-enable the banking industry.
This white paper examines how smart sourcing provides enterprises with a flexible tool for dealing with uncertain futures by supplying a platform for agility and greater visibility into spending and the value of their investments.
This e-guide reveals how forward-thinking businesses are leveraging social media to identify the best talent and overhaul traditional performance evaluations and communications between employees and HR.
This video reveals an HR software system that integrates with your other business software applications to create a network within your organization where collaboration and efforts are focused on where they deliver the greatest financial returns.
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