CAN SPAM White Papers, Software Downloads, Definition and Webcasts

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May 27, 2012

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CAN SPAM

CAN SPAM Reports

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges sponsored by SERENA Software, Inc. WHITE PAPER: This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Business Service Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Consolidate Fax to Cut Costs and Ensure Reliable Communications sponsored by OpenText WHITE PAPER: This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business Integration \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Performance Management \| Business Process Management \| Document Imaging \| Document Management \| Document Management Software \| Fax Equipment \| Fax Formats \| Fax Machines \| Fax Server Hardware \| Fax Software \| Information Management \| Network Peripheral Hardware

Orchestrated Operations Management: 6 Steps to Competitive Dominance where the IT Rubber Meets the Road sponsored by SERENA Software, Inc. WHITE PAPER: IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper. Posted: 03 Apr 2012 \| Published: 03 Apr 2012 TOPICS: Business Development \| Business Intelligence \| Business Management \| Business of Information Technology \| Business Process Management \| Configuration Management \| IT Infrastructure \| IT Management \| Lean Production

Build the Intelligent, Integrated Enterprise sponsored by Red Hat WEBCAST: Watch this webcast to learn how to keep up with the ever-changing consumer demands for new and improved products and services. Discover technologies that can help you build an agile, responsive IT infrastructure so you're able to scale to changing needs and make more strategic business decisions. Posted: 20 Apr 2012 \| Premiered: 20 Apr 2012 TOPICS: Business Environment \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| Service Level Management \| SOA

IT Cost-Saving Initiatives: How to Change Processes, Maximize Resources, and Stay on Track sponsored by SkillSoft WHITE PAPER: This resource highlights some of the best ways to perpetuate cost saving IT-initiatives through effective utilization of resources, motivating employees and change management. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Business Development \| Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Change Management \| Employee Performance Management (EPM) \| IT Best Practices \| IT Management

CIO Decisions Ezine: Bringing BI to the Masses sponsored by SearchCIO.com EZINE: This issue of Enterprise CIO Decisions E-Zine highlights several success stories showcasing how today's IT leaders are finding enough success to increase BI investments and, ultimately, putting their data growth management concerns to rest. Posted: 25 Apr 2012 \| Published: 25 Apr 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Cloud Computing \| Cloud Management \| Data Analytics \| Data Management

Network Faxing With Open Text Network Servers sponsored by OpenText WHITE PAPER: This resource highlights the benefits of network fax servers over traditional standalone fax machines, from reduced cost to enhanced productivity. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Business IT Alignment \| Business of Information Technology \| Business Process Management \| Document Imaging \| Document Management \| Document Management Software \| Documentation \| Fax Equipment \| Fax Machines \| Fax Server Hardware \| Fax Services \| Fax Software \| Information Management \| Network Architectures \| Network Infrastructure \| Network Management \| Network Managers \| Network Peripheral Hardware

Why Buy Vs. Build Serena Service Manager sponsored by SERENA Software, Inc. WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider. Posted: 04 Apr 2012 \| Published: 04 Apr 2012 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Service Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| ITIL

Business leaders agenda 2012 sponsored by ComputerWeekly.com RESOURCE: This report from KPMG identifies business priorities across a wide range of geographies and industries, and assesses the economic outlook. Posted: 16 Mar 2012 \| Published: 16 Mar 2012 TOPICS: Business Development \| Business Environment \| CEOs \| Risk Management \| Security \| Staffing \| Talent Management

Euro crisis: Key questions CEOs and CIOs should ask each other sponsored by ComputerWeekly.com ANALYST BRIEF: With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. Posted: 02 Apr 2012 \| Published: 02 Apr 2012 TOPICS: B2B \| B2C \| Business Continuity Planning \| Business Environment \| Business Intelligence \| CEOs \| CIOs \| Disaster Planning \| Disaster Recovery \| European Union \| Financial Systems \| Financing \| Supplier Management \| Supplier Relationship Management \| Supply Chains

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