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How to Overcome The Top ITSM Challenges
sponsored by Matrix42
WHITE PAPER: In this white paper, learn how you can overcome the top IT service challenges by leveraging an integrated ITSM strategy. Discover how this approach can enable easier management, happier customers, lower business risk, and more.
Posted: 02 Mar 2016 | Published: 31 Dec 2015

Matrix42

How to Capitalize on the Complex Cyber Threat Landscape
sponsored by LogicNow
WHITE PAPER: In this white paper, you'll discover how managed service providers and IT service providers can help their clients mitigate risk in this increasingly complex cyber threat landscape
Posted: 24 Aug 2015 | Published: 31 Dec 2014

LogicNow

Seven Red Flags to Watch Out for When Selecting a Data Center Provider
sponsored by CyrusOne
WHITE PAPER: This strategic white paper identifies 7 red flags that should raise concern for IT professionals selecting a data center provider. Some of these red flags include: high rate of employee attrition, issues with facility upkeep, inattentive data center employees and more.
Posted: 01 Aug 2016 | Published: 01 Jan 2016

CyrusOne

Evaluating RMM Solutions Three key criteria for growth-oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This guide gives you three criteria to consider when choosing the RMM solution that's best for your business.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Cloud-based IT-as-a-Service: Providers, SLAs, and More
sponsored by Catchpoint Systems Inc.
WHITE PAPER: This white paper explores ITaaS providers, SLAs and more. Examine the keys to an ITaaS business, what reporting and analysis in the cloud can do to your business performance and revenue, and 5 reasons your SaaS business should monitor behind the firewall.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

Catchpoint Systems Inc.

Research Report: Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based service management services.
Posted: 21 May 2015 | Published: 21 May 2015

ServiceNow

Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

Five Key Initiatives to Wow Your workforce with your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

ServiceNow

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

ServiceNow

Best Practices Guide to IT Service Management
sponsored by Matrix42
WHITE PAPER: This white paper takes a look at some of the top challenges that IT service managers face today and offers strategies for overcoming them. Learn how to achieve complete service cost transparency, faster service management, and more.
Posted: 04 Mar 2016 | Published: 31 Dec 2015

Matrix42
 
 
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