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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Chasing and Attaining the Goal of Zero Downtime
sponsored by SUSE
RESEARCH CONTENT: In this expert resource, explore the findings of a recent research report on how successful organizations are  identifying causes of downtime and attempting to achieve "zero downtime."
Posted: 31 Aug 2014 | Published: 30 Aug 2014

SUSE

SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

It's Time to Mothball Traditional ITSM Approaches
sponsored by Pangea Systems
EGUIDE: In the following expert e-guide from SearchCIO.com, learn how ITSM needs to evolve in order to remain business-aligned, operationally controlled and cost-effective.
Posted: 15 Oct 2014 | Published: 15 Oct 2014

Pangea Systems

Data Center as a Strategic Asset: 3 Execs Weigh In
sponsored by Equinix
WHITE PAPER: In this e-book, see what three leading C-level executives -- Dan Levin of Box, Norm Fjeldheim of Qualcomm, and Arne Josefsberg of ServiceNow --have to say about the evolving role of the data center and how to align business and IT demands to overcome top technology challenges.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Equinix

Outsourcing Infrastructure: An Insightful TCO Analysis of On-Premise vs. Outsourced Workloads
sponsored by Rackspace
WEBCAST: This exclusive whitepaper will help you make an informed decision on whether or not you should outsource your IT services.
Posted: 18 Jun 2014 | Premiered: Jun 18, 2014

Rackspace

Your Guide to Improving Service Integration
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of a single platform IT service desk.
Posted: 24 Jun 2014 | Published: 12 Mar 2014

Pangea Systems

HP Propel, a Solution to Transform IT into a Multi-Supplier Service Broker
sponsored by Hewlett-Packard Company
WHITE PAPER: This exclusive whitepaper covers what IT must do to stay relevant in the age of modern technologies.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Hewlett-Packard Company

Cloud Brokerage Model Reshapes IT Service Delivery
sponsored by Dell, Inc.
WHITE PAPER: Access this white paper to get 8 tips for unified cloud management to help simplify cloud adoption and ensure that you don't run into the common challenges of cloud computing.
Posted: 28 Oct 2014 | Published: 28 Oct 2014

Dell, Inc.

Dell ProSupport: Time is Money
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper details and IT management partner that will help you by catering its services to your organization's needs.
Posted: 17 Jun 2014 | Published: 23 May 2014

Dell, Inc. and Intel®
 
 
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