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Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Case Study: Improving Customer Satisfaction with Enhanced Service Management
sponsored by Unisys
WHITE PAPER: This white paper describes how a telecommunications company obtained a more efficient method of service management that enabled the business to expand.
Posted: 24 Aug 2015 | Published: 24 Aug 2015

Unisys

How Blueshore Financial Pioneered and Dominated a New Financial Market Segment with IT Services
sponsored by Hewlett-Packard Limited
CASE STUDY: In the following case study, learn how BlueShore Financial used adaptive HP technology and services to create and then dominate a new financial services market niche.
Posted: 26 Aug 2015 | Published: 26 Aug 2015

Hewlett-Packard Limited

Energize Your Business with the Cloud
sponsored by Dell Software
WHITE PAPER: Take a look at this white paper to discover how you can take advantage of the cloud to offer the services your customers need.
Posted: 07 Jul 2015 | Published: 31 Dec 2014

Dell Software

Top Search Changes in SmartCloud Control Desk 7.5.1
sponsored by IBM
TECHNICAL ARTICLE: This paper offers an overview of the application changes to search in SmartCloud Control Desk 7.5.1, an IT service management (ITSM) solution.
Posted: 08 Jul 2015 | Published: 11 Mar 2014

IBM

Guide to IT Service Optimization Maturity
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper provides a comprehensive breakdown of the 5 levels of IT service optimization maturity.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

TeamQuest Corporation

How to Balance Consistency & Agility to Build a Perennially Relevant IT Solutions Business
sponsored by LogicNow
WHITE PAPER: This white paper explores how MSPs can adapt their business practices to balance consistency and agility, providing the reliable services their customers need today while also anticipating the needs of tomorrow.
Posted: 27 Aug 2015 | Published: 31 Dec 2014

LogicNow

Achieving Mobility for the SMB
sponsored by Dell Software
VIDEO: This brief video explores how investing in a hybrid cloud infrastructure can enable your employees to access work anywhere without putting any extra strain on your IT team or budget.
Posted: 07 Jul 2015 | Premiered: 21 Nov 2014

Dell Software

Cloud Offers Win-Win for SMBs, Managed Services Providers
sponsored by Dell Software
WHITE PAPER: This white paper explores how both SMBs and MSPs can benefit from leveraging managed services via the cloud.
Posted: 06 Jul 2015 | Published: 06 Jul 2015

Dell Software

Why Current Backup Needs to Be Revolutionized
sponsored by LogicNow
WHITE PAPER: This white paper outlines how to provide your clients with innovative backup and recovery tools. Read on to learn how you can successfully backup, restore, and scale with minimal effort while simplifying management of backup processes.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

LogicNow
 
 
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