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WATSWhite Papers (View All Report Types)
 
Cloud Computing in the Midmarket: Assessing the Options
sponsored by IBM
WHITE PAPER: This white paper discusses strategies for midsize businesses to select and implement the most appropriate cloud deployment strategy for their organization that allows for an integration of business IT priorities.
Posted: 20 Jul 2012 | Published: 30 Dec 2011

IBM

CIT Builds A Strong Managed Services Foundation With N-ABLE
sponsored by N-able Technologies
WHITE PAPER: Read the informative white paper to find out how an IT services firm utilized a set of MSP tools to expand managed services, proactively monitor and manage customer needs and add new service management tools on-demand.
Posted: 01 Oct 2013 | Published: 01 Oct 2013

N-able Technologies

Get Certified - Avaya Communication Manager
sponsored by Global Knowledge
WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
Posted: 08 May 2013 | Published: 08 May 2013

Global Knowledge

Select the Right Cloud-Based ITSM Solution
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper features a three step approach for finding the right Software-as-a-Service IT service management approach for your organization.
Posted: 21 Mar 2014 | Published: 20 Mar 2013

BMC Software, Inc.

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

IT Service Management Case Study: Making The Transition From On Premises To SaaS With BMC
sponsored by BMC Software
WHITE PAPER: This exclusive case study covers a company that took their outdated ITSM tools and used SaaS to improve their organization.
Posted: 20 Dec 2013 | Published: 06 Mar 2013

BMC Software

A SaaS-First Approach to Application Porfolio Management
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed.
Posted: 10 Oct 2013 | Published: 13 Oct 2011

BMC Software, Inc.

Forming an Agile IT Function
sponsored by Hewlett-Packard Company
WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett-Packard Company

Find the IT Service Management Solution that’s Right for Your Business - A Buyer’s Guide
sponsored by CA Technologies.
WHITE PAPER: This white paper covers five criteria for improving ITSM to help drive your business.
Posted: 15 Nov 2013 | Published: 15 Nov 2013

CA Technologies.

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral
 
 
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