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Get Certified - Avaya Communication Manager
sponsored by Global Knowledge
WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
Posted: 08 May 2013 | Published: 08 May 2013

Global Knowledge

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements
sponsored by ComputerWeekly.com
WHITE PAPER: The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.
Posted: 20 Oct 2011 | Published: 22 Oct 2010

ComputerWeekly.com

SANS - Survey on Application Security Programs and Practices
sponsored by Hewlett-Packard Company
WHITE PAPER: This SANS report pinpoints where the vulnerability gaps lie in today's application security programs. Click through for key recommendations on how to address these issues.
Posted: 04 Apr 2014 | Published: 28 Feb 2014

Hewlett-Packard Company

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements
sponsored by ComputerWeekly.com
WHITE PAPER: The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions.
Posted: 20 Oct 2011 | Published: 21 Oct 2010

ComputerWeekly.com

Open Group technical document: IT Specialist Certification Accreditation Policy
sponsored by ComputerWeekly.com
WHITE PAPER: A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this.
Posted: 20 Oct 2011 | Published: 22 Oct 2010

ComputerWeekly.com

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005

GoToAssist

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

Skill Level and Training Key Factors in IT Project Success
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett-Packard Company

CA White Paper: Getting Started with a Project Management Office (PMO)
sponsored by CA Technologies.
WHITE PAPER: This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO).
Posted: 20 Mar 2008 | Published: 01 Sep 2007

CA Technologies.

BI: The Inconvenient Truth
sponsored by Kalido
WHITE PAPER: What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
Posted: 04 Jun 2008 | Published: 01 Jan 2008

Kalido
 
 
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