United Nations International Telecommunication Union White Papers

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May 21, 2013

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United Nations International Telecommunication Union

United Nations International Telecommunication Union White Papers (View All Report Types)

Specialized Hardware Answers: Booming VoIP Transcoding Demands sponsored by Sangoma Technologies WHITE PAPER: Transcoding is a growing requirement of today’s disparate communications network environment. This whitepaper discusses transcoding and codecs, outlining their operation and application to VoIP, along with relevant products that can benefit buyers. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Applications Management \| International Telecommunication Union \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| Real-time Analytics \| VoIP

IT jobswatch – trends in media IT recruitment sponsored by ComputerWeekly.com WHITE PAPER: This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by media organisations is up by 1.8%. This is the sixth consecutive quarter that has seen higher demand. Posted: 20 Oct 2011 \| Published: 15 Mar 2011 TOPICS: IT Agents \| IT Consulting Services \| IT Industry \| IT Service Centers \| IT Workforce

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

ITIL Version 3.0 -- What It Means to You sponsored by Global Knowledge WHITE PAPER: As the IT industry standardizes its operations to solve business problems in the most efficient, effective, economical, and equitable way, ITIL v3 becomes a critical tool. Posted: 06 Jul 2006 \| Published: 01 Jul 2006 TOPICS: Business IT Alignment \| CMDB \| Help Desk Management Services \| IT Service Management \| ITIL \| Standards \| Standards Organizations

The 7 Deadly Skills Your IT Team Should Possess sponsored by Skillsoft WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: IT Agents \| IT Best Practices \| IT Departments \| IT Governance \| IT Management \| IT Managers \| IT Systems \| Security Infrastructure

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle sponsored by Global Knowledge WHITE PAPER: The Project Management Network Diagram (PM Network Diagram) provides a visual illustration of the project management life cycle (in terms of the chain of events that take place in a project). Posted: 06 Jul 2006 \| Published: 01 Jan 2005 TOPICS: Certification Programs \| Information Technology Professionals \| Management Training \| Project Management \| Project Management Software \| Standards Organizations \| Training Software

Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning sponsored by Skillsoft WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs. Posted: 18 Apr 2012 \| Published: 01 Apr 2010 TOPICS: Certification Programs \| Employee Performance Management (EPM) \| Executive Training \| IT Agents \| IT Workforce \| Leadership \| Training

Working Together To Improve Strategic Planning sponsored by Oracle Corporation WHITE PAPER: This report reveals compelling examples of how organizations foster collaboration between finance and IT to ensure successful strategic planning. Posted: 01 Oct 2010 \| Published: 01 Oct 2010 TOPICS: CFOs \| CIOs \| Collaboration \| IT Agents \| IT Management \| Strategic Planning

CW+: Bloor Research - EU Compliance and Regulations for the IT Professional sponsored by ComputerWeekly.com WHITE PAPER: This paper highlights key directives and legislation within the European Union that have an impact on IT security practitioners, especially those responsible for the safe storage of data using data loss prevention technologies. Posted: 20 Oct 2011 \| Published: 06 Jan 2011 TOPICS: Compliance (Finance) \| Compliance (Systems Operations) \| Compliance Best Practices \| Compliance Software

The Global Information Technology Report 2013 sponsored by ComputerWeekly.com RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country. Posted: 15 Apr 2013 \| Published: 22 Apr 2013 TOPICS: Broadband ISDN \| Broadband Wireless Networks \| Business Intelligence \| Competition \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Governments \| Health Care Industry \| Health Care Software \| Mobile Device Management \| Mobile Workers \| Political Environment \| Staffing \| Surveys \| Telecom Spending \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommuting

CW+: Study: The economic benefits of cloud to business and the economy sponsored by ComputerWeekly.com WHITE PAPER: This is a summary of the report on and results of an independent study to quantify the economicbenefits of cloud computing to business and to Europe’s five largest economies (in alphabetical order,France, Germany, Italy, Spain and the UK). Posted: 27 Sep 2012 \| Published: 06 Jan 2011 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Strategy \| Virtual Machine \| Virtualization Security

Economist Intelligence Unit – Big Data Lessons from Leaders sponsored by SAS Institute Inc. WHITE PAPER: This report compiled by the Economist Intelligence Unit explores how far along companies are in terms of their data management journey, and how they can gain the best insights from the mass amounts of data that are entering their businesses. Posted: 11 Apr 2013 \| Published: 31 Jan 2013 TOPICS: Business Intelligence \| Content Management \| Data Analytics \| Data Integration \| Data Management \| Data Mining \| Structured Data \| Unstructured Data

Herding Geese: The Retail Supply Chain sponsored by ComputerWeekly.com BOOK: Steven Keifer draws on the pioneering work of US retailer, Walmart, to explain the essentials of EDI in the retail supply chain. Posted: 22 Apr 2013 \| Published: 22 Apr 2013 TOPICS: American National Standards Institute \| B2B \| Barcodes \| eCommerce \| eCommerce Services \| EDI \| Internet \| Internet Infrastructure \| Network Architectures \| Purchase Orders \| Retail Channels \| Supply Chain Management \| Supply Chains \| Telnet Protocol

How Web Security Improves Productivity and Compliance sponsored by Webroot WHITE PAPER: A common misconception held today is that security can only serve to protect the organization from internal and external threats. Discover why web security can help support IT staff, business units, human resources departments, and more. Posted: 18 Feb 2013 \| Published: 31 Dec 2012 TOPICS: Business Processes \| Cloud Management \| Cloud Security \| Human Resources Management \| IT Management \| Secure Content Management \| Web Services Security

The Secret to Reducing Churn: Leveraging Analytics for Better Customer Insight sponsored by Pitney Bowes Group 1 Software WHITE PAPER: Leveraging analytics in your telecommunications business can greatly increase customer insight and improve the customer experience. This white paper details how you can benefit from using a proactive, customer focused, results-oriented analysis approach. View now to learn more! Posted: 15 Mar 2013 \| Published: 15 Mar 2013 TOPICS: Analytic Applications Software \| Customer Data Integration \| Customer Data Management \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommunications Services

European IT Law Briefing: Monitoring employees' use of social media sponsored by ComputerWeekly.com ESSENTIAL GUIDE: Leading European law firms explain the key legal requirements for companies monitoring employees' social media use in France, Germany, UK and Italy. Posted: 20 May 2013 \| Published: 20 May 2013 TOPICS: Employee Monitoring \| Employee Privacy \| Employment Law \| European Union \| Human Resources Management \| Laws \| Legal Environment \| Opt-In/Opt-Out Marketing \| Privacy Rights \| Risk Assessment \| Risk Management \| Social Computing \| Social Networking \| Web Site Monitoring

The Deciding Factor: Big Data & Decision Making sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This study by Capgemini and the Economist Intelligence Unit report assess the impact of Big Data on businesses. Posted: 27 Jun 2012 \| Published: 26 Jun 2012 TOPICS: Business Intelligence \| Business Process Reengineering \| CEOs \| CIOs \| CRM \| Data Analytics \| Data Management \| Databases \| Enterprise Resource Management \| Social Computing \| Social Networking \| Structured Data \| Unstructured Data

Big data: Lessons from the leaders sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This research from the Economist Intelligence Unit assess how far companies have progressed in their use of big data and examines how they can turn it to business advantage. Posted: 14 Sep 2012 \| Published: 14 Sep 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Data Analytics \| Data Collection \| Database Management \| GPS \| RFID \| Social Networking \| Structured Data \| Unstructured Data \| Web Analytics

CFO Research Study - Linking Numbers and Narratives sponsored by IBM WHITE PAPER: Many companies are incorporating narrative elements into both internal and external reporting. However, adding a narrative analysis to financial reports can take a substantial amount of staff and management time. Companies today need more automation, more variance analysis/explanations, and less keying of information into spreadsheets. Posted: 29 Oct 2012 \| Published: 31 Jul 2012 TOPICS: Data Mining \| Financial Applications Software \| Financial reporting software \| Predictive Analytics \| Predictive Analytics Software

Achieving compliance in digital investigations sponsored by Guidance Software, Inc. WHITE PAPER: Learn how a uniform investigation infrastructure enables appropriate digital investigative processes across industry regulations and frameworks, reduces risk and allows enterprise teams – HR, IT, and audit – to be as efficient as possible. Posted: 11 Apr 2012 \| Published: 01 Jan 2012 TOPICS: Audit Trails \| Compliance (Systems Operations) \| Compliance Software \| Fraud Protection \| Governance, Risk, Compliance (GRC) \| Legal Compliance Software \| Risk Assessment \| Risk Management

Information Security Magazine - June 2012 sponsored by SearchSecurity.com EZINE: In this month’s issue, Global Vice President of the Information Security Forum, Steve Durbin, offers five actions you can take to prepare for today’s external threats, proven steps to counter internal threats, and practical advice on how to better prepare and respond to foreseen (and unforeseen) compliance regulations. Posted: 01 Jun 2012 \| Published: 30 May 2012 TOPICS: Data Encryption \| Data Loss Prevention (DLP) \| Data Security \| Information Security \| Regulatory Compliance \| Risk Management \| Security Event Management \| Security Management \| Security Threats

Business IT guide for SMEs sponsored by ComputerWeekly.com WHITE PAPER: Whatever the type of business, it’s rare to find one that doesn’t have a computer at its heart. Able to manage everything from accounts to stock control and customer communications, a company computer is a critical purchase which should be chosen taking the specific needs of the business in mind. Posted: 21 Oct 2011 \| Published: 21 Feb 2011 TOPICS: Business Development

The Banking Industry Architecture Network and TOGAF sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture. Posted: 20 Feb 2012 \| Published: 20 Feb 2012 TOPICS: Banking Industry \| Compliance (Finance) \| Compliance (Systems Operations) \| Compliance Best Practices \| Enterprise Architectures \| SOA \| Standards \| Standards Organizations

The next wave of digitisation: setting your direction, building your capabilities sponsored by ComputerWeekly.com IT BRIEFING: Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report. Posted: 27 Mar 2012 \| Published: 05 Sep 2011 TOPICS: Broadband ISDN \| Business Development \| Business IT Alignment \| CEOs \| Data Analytics \| eCommerce \| Internet \| Mobile Device Management \| Risk Management \| Smart Phones \| Social Networking \| Supply Chain Automation \| Web 2.0 \| Web Development \| Web Services

Business leaders agenda 2012 sponsored by ComputerWeekly.com RESOURCE: This report from KPMG identifies business priorities across a wide range of geographies and industries, and assesses the economic outlook. Posted: 16 Mar 2012 \| Published: 16 Mar 2012 TOPICS: Business Development \| Business Environment \| CEOs \| Risk Management \| Security \| Staffing \| Talent Management

A clearer horizon. Do CIOs have more clarity about cloud computing? sponsored by ComputerWeekly.com IT BRIEFING: This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits. Posted: 01 Dec 2011 \| Published: 01 Dec 2011 TOPICS: Budgeting \| Business Development \| Business of Information Technology \| Business Processes \| CIOs \| Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Strategy \| ROI

Perceptions of business technology in the 21st century sponsored by ComputerWeekly.com ESSENTIAL GUIDE: The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for CIOs, the IT function and the business. Posted: 09 Feb 2012 \| Published: 09 Feb 2012 TOPICS: CIOs \| Cloud Computing \| Consumer Market \| Management of Change \| Mobile Device Management \| Mobile Workers \| Project Management \| ROI \| Smart Phones \| Social Networking \| Tablet PC \| Workforce Planning

Leaders and Laggards in the Digital Economy sponsored by ComputerWeekly.com IT BRIEFING: The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it. Posted: 28 Mar 2012 \| Published: 28 Mar 2012 TOPICS: B2B \| B2C \| Broadband Wireless Services \| Business Development \| CEOs \| CIOs \| Cloud Computing \| Data Analytics \| Internet \| Mobile Workers \| Smart Appliances \| Smart Phones \| Social Networking \| Wireless Internet

Financial Services Report: Reshaping ICT, Reshaping Business sponsored by ComputerWeekly.com IT BRIEFING: This report from Fujtsu assesses the IT trends and prioirties in the financial services industry. Posted: 30 Nov 2012 \| Published: 30 Nov 2012 TOPICS: Banking Industry \| Banking Services \| Banking Systems \| Budgeting \| Cloud Computing \| Compliance (Finance) \| Data Analytics \| Data Center Consolidation \| Data Centers \| Financial Applications Software \| Financial Services \| Financial Services Industry \| Infrastructure as a Service (IaaS) \| Legacy Applications Software \| Mobile Payments \| Partnerships \| Regulations \| Virtual Machine

Big data Lessons from the leaders sponsored by SAS Institute Inc. WHITE PAPER: This report compiled by the Economist Intelligence Unit explores how far along companies are in terms of their data management journey, and how they can gain the best insights from the mass amounts of data that are entering their businesses. Posted: 11 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Business Intelligence \| Data Analytics \| Data Collection \| Data Integration \| Data Management \| Data Mining \| Data Quality \| Web 2.0

CW Special report on Wipro sponsored by ComputerWeekly.com ESSENTIAL GUIDE: This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. Posted: 23 Nov 2012 \| Published: 23 Nov 2012 TOPICS: Analytic Applications Software \| Application Development \| Application Outsourcing \| Applications Management \| Business Intelligence \| Business Process Outsourcing \| Cloud Computing \| Consulting Services Industry \| Data Center Management \| Energy Efficiency \| Energy Industries \| Financial Services \| Governments \| Health Care Applications Software \| Information Management \| Infrastructure Management \| Life Sciences Industry \| Manufacturing \| Mobile Device Management \| Notebook Computers \| Offshore Outsourcing \| Outsourcing \| Product Development \| Public Sector \| RFID \| Server Appliances \| Social Computing \| Social Networking \| Supply Chains \| Telecommunications Industry \| Transportation Industry \| Windows 7

Global lessons in eHealth implementation sponsored by ComputerWeekly.com JOURNAL ARTICLE: This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health. Posted: 02 Apr 2012 \| Published: 02 Apr 2012 TOPICS: Change Management \| Government Agencies (non-U.S.) \| Health Care Applications Software \| Health Care Industry \| Health Care Software \| Research and Development \| Social Networking

CEO Perspectives: How HR Can Take a Bigger Role in Driving Growth sponsored by Oracle Corporation WHITE PAPER: This report by the Economist Intelligence Unit investigates whether the HR function is forging a close and robust relationship with the CEO. It also explores the nature of these working relationships, how they have been affected by the economic downturn and how they vary across industries and regions. Posted: 12 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Business Performance Management \| CEOs \| Corporate Governance \| Employee Performance Management (EPM) \| Human Resources Management \| Strategic Planning \| Talent Management \| Workforce Planning

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