Telecom Services Industry

WHITE PAPER: This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.

Posted: 03 Mar 2009 | Published: 03 Mar 2009

WHITE PAPER: Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.

Posted: 17 Sep 2009 | Published: 17 Sep 2009

WHITE PAPER: To remain competitive as industry boundaries blur, telecom providers recognize the need for new business models and other capabilities beyond their traditional strengths, learn more by downloading this IBM white paper.

Posted: 17 Jun 2008 | Published: 01 Oct 2007

WHITE PAPER: In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems.

Posted: 14 Oct 2008 | Published: 14 Oct 2008

WHITE PAPER: To implement successful competitive transformation programs, operators need to understand user trends. Read this paper to find out more about the current trends and how you can be more competitive.

Posted: 10 Sep 2007 | Published: 01 Sep 2007

WHITE PAPER: Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.

Posted: 20 Aug 2008 | Published: 01 Apr 2007

WHITE PAPER: The mobile transport network is one of the key considerations for mobile service providers planning a network transformation. This paper outlines the challenges associated with transforming the mobile transport network and presents the Alcatel-Lucent approach to effective transformation.

Posted: 03 Mar 2009 | Published: 03 Mar 2009

WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  

Posted: 10 Feb 2011 | Published: 10 Feb 2011

WHITE PAPER: Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.

Posted: 05 Jan 2009 | Published: 23 Dec 2008

WHITE PAPER: The telecom market will transform into an IP-based world, where the strategy for growth has to take into account media and Internet convergence. This paper presents a strategy to succeed in today's environment and anticipate tomorrow...

Posted: 10 Sep 2007 | Published: 01 Sep 2007