Telecom Services Industry

WHITE PAPER: In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.

Posted: 22 Mar 2011 | Published: 22 Mar 2011

WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications.

Posted: 24 Oct 2011 | Published: 24 Oct 2011

WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

CASE STUDY: This case study explores how AAA Southern New England established a new call center, implemented VoIP, and integrated SIP trunking into their branch offices.

Posted: 13 Apr 2012 | Published: 13 Apr 2012

BROCHURE: Symmetra Power Array was designed to fit all these customer expectations. It the world's first redundant, scalable, user-serviceable, and manageable power protection solution.

Posted: 25 Jan 2004 | Published: 25 Jan 2004

WHITE PAPER: Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

WHITE PAPER: This exclusive research reveals what IT professionals really think about technology, their employers, and their careers

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

ANALYST BRIEF: Juniper Research analyses the growing market for mobile apps in this report extract.

Posted: 09 Mar 2012 | Published: 09 Mar 2012

EGUIDE: This expert E-Guide from SearchUnifiedCommunications.com explores three emerging security threats that can leave your UC platform extremely vulnerability to security issues.

Posted: 21 May 2012 | Published: 21 May 2012

CASE STUDY: Check out this case study to learn how a network infrastructure solutions provider used SIP enablement and Unified Communications to minimize costs, increase productivity, and expand their global reach.

Posted: 16 Apr 2012 | Published: 16 Apr 2012

WEBCAST: Unified Communications (UC) has become a game-changer for today’s businesses. Watch this video to learn the factors you need to consider when implementing a UC strategy in your organization.

Posted: 18 Apr 2012 | Premiered: 18 Apr 2012

WEBCAST: This webcast explores the topic of BYOD in the enterprise in order to help you decide whether your organization is ready for the challenges of BYOD, and also details the solutions available to help ease these challenges.

Posted: 20 Apr 2012 | Premiered: 20 Apr 2012

EGUIDE: This expert E-Guide from SearchEnterpriseWAN.com explores the challenges many organizations face when it comes to remote access and pays special attention to the security concerns BYOD brings to your enterprise.

Posted: 21 May 2012 | Published: 21 May 2012

WHITE PAPER: Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.

Posted: 28 Mar 2012 | Published: 28 Mar 2012

WHITE PAPER: Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.

Posted: 29 Sep 2011 | Published: 29 Sep 2011

WEBCAST: This webcast will show you how to quantify BPM ROI and build the business case. It will also look at ways to leverage your existing systems to produce BPM benefits.

Posted: 20 Nov 2005 | Premiered: 20 Nov 2005

WHITE PAPER: In enterprises that use a wide portfolio of telecom services, managing those services can consume substantial staff resources. This paper details a solution to free up time for other things by streamlining the management of networking services.

Posted: 22 Jan 2007 | Published: 22 Jan 2007

VIDEO: View this brief video to learn how original equipment manufacturer (OEM) supplier Ralco Industries was able to reduce on-hand inventory by 15% and freight costs by over 20%, improve product quality and customer service, and create process consistency with an implementation of easy-to-use, online enterprise resource planning (ERP) software.

Posted: 26 Mar 2012 | Premiered: 26 Mar 2012

WHITE PAPER: Access this resource to discover an inventory optimization strategy that improves service levels and reduces working capital costs through improved inventory planning, adjusts inventory levels through tested planning methods, and facilitates coordinated inventory planning for the entire consumer products supply chain.

Posted: 18 May 2012 | Published: 18 May 2012

ESSENTIAL GUIDE: This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.

Posted: 20 Feb 2012 | Published: 20 Feb 2012

WHITE PAPER: The major global telcos have led the competitive march from telecoms into cloud computing, and are now widely seen as credible players in cloud computing services including infrastructure-as-a-service (IaaS).

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Over the past 18 months we have seen the irresistible rise of a new phenomenon, cloud computing. This term is given by the IT industry to a new business model for computing, one where capacity for computer, storage and networking can be dynamically acquired, on demand,and paid for according to usage.

Posted: 20 Oct 2011 | Published: 20 Oct 2011

IT BRIEFING: Deloitte looks at the impact leadership has on company performance in the techonology media and telecoms sectors.

Posted: 10 Apr 2012 | Published: 10 Apr 2012

ANALYST BRIEF: This resource presents a newer and better way to monitor and manage application environments with leading-edge automation.

Posted: 11 Jan 2012 | Published: 11 Jan 2012