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Telecom Services Industry White Papers (View All Report Types)
 
The Future of Telecom: Five Predictions
sponsored by [24]7 Customer, Inc.
WHITE PAPER: Discover 5 key predictions regarding the future of telecom, based on current trends and customers' changing perception of the telecom experience. Gain insight into what telecom consumers expect from today's providers, and learn how to deliver exceptional self-service for mobile transactions.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

[24]7 Customer, Inc.

Anticipating the Bandwidth Bottleneck
sponsored by Motorola, Inc.
WHITE PAPER: This paper examines trends in consumer content consumption and projects the future bandwdith requirements of broadband connections to the home.
Posted: 05 Jan 2009 | Published: 23 Dec 2008

Motorola, Inc.

How to Get Ahead in IPTV: A Guide to Setting up an IPTV Service
sponsored by Alcatel-Lucent
WHITE PAPER: Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV.
Posted: 20 Aug 2008 | Published: 01 Feb 2007

Alcatel-Lucent

Billing System Perspective: Convergence in Telecommunication
sponsored by Comarch Telecommunications
WHITE PAPER: To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs.
Posted: 20 Jun 2008 | Published: 01 Jan 2007

Comarch Telecommunications

Siemens Mobile UC - Where UC Meets Enterprise Mobility
sponsored by Siemens Enterprise Communications
WHITE PAPER: In response to increased employee mobility, companies are developing Unified Communications (UC) strategies and implementing UC solutions to enable a global work focus and ease employee communications problems.
Posted: 14 Oct 2008 | Published: 14 Oct 2008

Siemens Enterprise Communications

Enabling the Profitable Evolution of Mobile Transport to All-IP
sponsored by Alcatel-Lucent
WHITE PAPER: As demand for mobile multimedia services increase and average revenue per user declines, mobile service providers must transform their networks to profitably support legacy voice and advanced packet-based services. This paper outlines the challenges associated with transforming the mobile transport network.
Posted: 09 Jun 2009 | Published: 09 Jun 2009

Alcatel-Lucent

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Yankee Group: Mobility Powers the Next Wave of Growth for Unified Communications
sponsored by Sprint
WHITE PAPER: Mobile UC, or the convergence of mobile technology, wireless integrated communications and traditional UC, can bring employee productivity and communications to new heights. This Yankee Group assessment provides guidance for organizations of all sizes to put together a cost-effective mobile UC road map.
Posted: 13 Apr 2011 | Published: 13 Apr 2011

Sprint

Genesis Wireless Brings Service to Resort, Builds Revenue
sponsored by Motorola, Inc.
WHITE PAPER: Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability.
Posted: 29 May 2008 | Published: 01 May 2008

Motorola, Inc.

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett Packard Enterprise
 
 
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