Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV.
Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...
This white paper discusses the three alternative approaches to choosing the right IP-based telephony system and the key considerations you should consider to fulfill your critical business requirements.
Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy.
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