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Technology Best PracticesWhite Papers (View All Report Types)
 
The Changing Role of the CIO: From Bad Cop to IT Hero
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department's approach from one that is infrastructure-oriented to service-oriented.
Posted: 30 Oct 2013 | Published: 26 Nov 2013

ServiceNow

Get Certified - Avaya Communication Manager
sponsored by Global Knowledge
WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
Posted: 08 May 2013 | Published: 08 May 2013

Global Knowledge

White Paper: Developing More Effective Enterprise Mobile Programs
sponsored by IBM
WHITE PAPER: This practical "how-to" guide will help your business create an effective and sustainable mobile enterprise program in four steps.
Posted: 21 Jul 2014 | Published: 30 Nov 2012

IBM

Change Is Constant: PMBOK Guide® 5th Edition
sponsored by Global Knowledge
WHITE PAPER: This white paper outlines the additions and changes that have been made to the latest edition of The Guide to the Project Management Body of Knowledge® (PMBOK), allowing you to strategically plan for project management success. Read on to learn more.
Posted: 15 Jan 2013 | Published: 31 Dec 2012

Global Knowledge

The Road to Smarter Computing
sponsored by IBM
WHITE PAPER: A smarter approach to computing can help you free up IT resources and drive innovation and growth. In this resource, explore the business drivers and technology advances that facilitate and enable smarter computing.
Posted: 07 Jun 2013 | Published: 31 Oct 2012

IBM

A Unified Model for Describing a Project Plan
sponsored by Global Knowledge
WHITE PAPER: This paper proposes a unifying model for project plans. A distinction will be made between the outputs of project planning and the project plan itself. The significance of this distinction is to allow projects of all types to be described at a high level, in a common language, regardless of the type of analysis used to develop the plan.
Posted: 29 Jul 2013 | Published: 05 Jun 2013

Global Knowledge

Top 10 ways that IBM Platform Computing can save you money
sponsored by IBM
WHITE PAPER: Explore this resource to discover the top 10 ways that IBM Platform Computing solutions can help you and your organisation save money.
Posted: 28 Aug 2014 | Published: 28 Feb 2014

IBM

Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012

BMC Software, Inc.

How to overcome roadblocks to legacy software replacement: a guide for IT leaders
sponsored by MSM Software
WHITE PAPER: This whitepaper gathers together the views of IT leaders from a recent survey of IT leaders and identifies the most typical roadblocks encountered when attempting to modernize legacy systems – as well as how they address those challenges.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

MSM Software

Transformative Service Management - Reinventing Service Management for the New Style of IT
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
Posted: 26 Nov 2013 | Published: 22 Oct 2013

Hewlett-Packard Company
 
 
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