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OC48 White Papers (View All Report Types)
 
How Banks Secure Conversations with their Most Valued Customers
sponsored by NICE Systems, Inc
WHITE PAPER: Voice biometrics technologies are proving to be the ideal candidate for intelligent authentication in the context of client-to-advisor conversations. Discover ways to leverage a person's voice as an accurate identifier without interrupting the natural flow of conversation.
Posted: 23 Aug 2016 | Published: 23 Aug 2016

NICE Systems, Inc

Rapidly Deploying an Easy-to-Manage, Reliable Virtualized Infrastructure
sponsored by NTT ICT
WHITE PAPER: Access this lab validation report to discover if one virtualized, hyper-converged infrastructure rises to meet the workload, budgeting, and mobility needs of your business. Examine from this report hands-on testing and validation for this appliance, with particular attention to ease of deployment, TCO improvement, and scalability.
Posted: 08 Aug 2016 | Published: 31 Jan 2016

NTT ICT

CIOs: 3 IT Imperatives to Transform the Enterprise
sponsored by ServiceNow
WHITE PAPER: This resource presents key insights from a recent CIO leadership forum in which senior IT leaders shared strategies for IT innovation. Learn the 3 imperatives that these leaders used to transform their enterprise.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

ServiceNow

Deploying Unified Communications: Cloud or Hybrid Approach?
sponsored by Cisco
WHITE PAPER: In the 2016 Connected Enterprise Report, 51% of respondents selected cloud as the most important trend affecting their collaboration strategy. However, organizations are taking a cautious approach to the cloud, with only 20–25% currently relying on hosted collaboration services.
Posted: 23 Aug 2016 | Published: 23 Aug 2016

Cisco

Build a Reliable, Accurate CMDB by Addressing Data Quality
sponsored by BDNA
WHITE PAPER: Discover the top data quality issues derailing your configuration management database (CMDB) initiatives. Learn how you can build and maintain an accurate, reliable CMDB by taking the steps to address poor data quality.
Posted: 29 Apr 2016 | Published: 31 Dec 2015

BDNA

The Solution for Engagement
sponsored by Avaya CenturyLink
WHITE PAPER: Your methods of communication are the connective tissue that holds your enterprise together. This white paper details how communications are evolving and how new platforms can benefit your business by delivering complete solutions that enable you to implement widespread engagement capabilities.
Posted: 01 Jul 2016 | Published: 31 Dec 2015

Avaya CenturyLink

2016 State of Crowdsourced Innovation
sponsored by Spigit
WHITE PAPER: Read this report to discover the 2016 landscape of crowdsourced innovation, highlighting essential best practices for running sustainable innovation programs. Download now to learn why enterprises are tapping crowdsourcing as a way to innovate, and what returns you should expect.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Spigit

The Future of IT: From Chaos to Service Automation
sponsored by ServiceNow
WHITE PAPER: Download this exclusive white paper to learn how service automation offers a life raft for those IT departments struggling to stay afloat in the new sea of complexities. View now and find a clear way in your voyage to modern IT success.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Today's State of Work: The IT Service Experience Gap
sponsored by ServiceNow
WHITE PAPER: Read this report to discover several key steps you can take to close the gap between IT service expectations and actual delivery, including instruction on streamlining processes, automating tasks, and creating refined digital interfaces for your applications.
Posted: 17 Jun 2016 | Published: 17 Jun 2016

ServiceNow

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya
 
 
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