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Creating a Service-Oriented IT Department
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers the importance of shifting your IT department from infrastructure-oriented to service-oriented.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

SaaS Economics - The Safe Bet Is No Longer the Smart Bet
sponsored by ServiceNow
WHITE PAPER: This whitepaper suggests the use of software-as-a-service as a method for saving on IT service management.
Posted: 26 Nov 2013 | Published: 26 Nov 2013

ServiceNow

TCO of Unified Communications (Mason Analysis)
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This informative paper discusses how your organization can adopt a feature-rich, future-proof unified communications (UC) solution for significantly less cost than similar solutions on the market, and compares the TCO of some of the leading UC tools.
Posted: 28 Jan 2014 | Published: 28 Jan 2014

Cisco Systems, Inc.

The Value of ITIL® Certification
sponsored by Global Knowledge
WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

Global Knowledge

User experience: is it just a 'nice to have'?
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains why user experience is at the core of systems of engagement.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

Migration to IMPAX6 Helps Busy Maryland Hospital Meet Zero Downtime Goal
sponsored by HP and Intel® Xeon® processors
WHITE PAPER: Download this customer case study to learn how they implemented and deployed a BladeSystem architecture from HP that could support zero downtime goal for their trauma center.
Posted: 01 Aug 2013 | Published: 15 Nov 2011

HP and Intel® Xeon® processors

Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral
sponsored by RingCentral
PRESENTATION TRANSCRIPT: This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
Posted: 29 Oct 2012 | Published: 29 Oct 2012

RingCentral

Hybrid ITSM: Because having one option isn't an option
sponsored by FrontRange Solutions Inc.
VIRTUAL ENVIRONMENT: This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.

Avaya Fabric Connect Makes Multicast Simple (Really)
sponsored by Avaya
PODCAST: This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology.
Posted: 10 Sep 2013 | Premiered: May 13, 2013

Avaya

Cloud-Based ERP Adoption and Integration Challenges
sponsored by Kenandy
EGUIDE: This expert e-guide from SearchManufacturingERP.com explores key challenges of ERP integration and explains why more and more organizations are eyeing the cloud-based ERP option.
Posted: 29 Jan 2014 | Published: 29 Jan 2014

Kenandy
 
 
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