OC12 White Papers

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May 26, 2013

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The Next Smart Step in Enterprise IT Evolution sponsored by IBM WHITE PAPER: Supporting the data center status quo is crippling IT today and strangling hopes of capturing future benefits. Check out this white paper outlining best practices for creating custom IT solutions for your organization. Posted: 15 Oct 2012 \| Published: 31 May 2012 TOPICS: Application Infrastructure \| Application Integration \| Cloud Computing \| IT Management \| IT Systems

How to Get Rid of Stage Fright Before Your Next Presentation sponsored by Citrix Online Go To Meeting WHITE PAPER: This brief by Matt Abrahams, communication and presentation expert, explores how you can shake your stage fright to present with confidence. Posted: 01 Apr 2013 \| Published: 01 Apr 2013 TOPICS: Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Collaboration \| Collaborative Applications Software \| Collaborative Commerce \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems

The Value of ITIL® Certification sponsored by Global Knowledge WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment. Posted: 05 Feb 2013 \| Published: 05 Feb 2013 TOPICS: Careers \| Certification Programs \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Training \| Training and Educational Services

Realize The Benefits Of Design, Operation, Maintain Thinking Today sponsored by IFS WHITE PAPER: In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system. Posted: 11 Jan 2012 \| Published: 11 Jan 2012 TOPICS: Asset Management Services \| Enterprise Resource Management \| ERP \| ERP Software \| IT Asset Management \| IT Asset Management Software \| IT Systems \| Manufacturing \| Manufacturing Industry

ShoreTel Small Business Edition: Simple Communications That Grow With Your Business sponsored by ScanSource & ShoreTel WHITE PAPER: Uncover the details of a unified communications (UC) system that provides powerful, feature-rich, scalable, productivity-boosting UC to small businesses at an affordable price point. Posted: 07 Aug 2012 \| Published: 31 Jul 2012 TOPICS: Collaboration \| Communications Systems \| Contact Centers \| Email \| Mobile Workers \| Routing \| Small Businesses \| Smart Phones \| SMBs \| Unified Messaging \| Unified Messaging Systems

Upgrading to Cisco Unified Communications Manager Business Edition 6000 sponsored by Cisco Systems, Inc. WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free. Posted: 07 Sep 2011 \| Published: 07 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| Contact Center Management \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

Top Ten Considerations When Evaluating Unified Communications Solutions sponsored by Cisco Systems, Inc. WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications. Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions. Posted: 17 Jun 2011 \| Published: 17 Jun 2011 TOPICS: Communications Software \| Communications Systems \| Telecommunications Infrastructure \| Telecommunications Systems \| Teleconferences \| Teleconferencing Software \| Telephony Services

Improve Organizational Communications sponsored by Cisco Systems, Inc. WHITE PAPER: As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity. Posted: 28 Oct 2011 \| Published: 28 Oct 2011 TOPICS: Collaboration \| Communications Systems \| Mobile Device Management \| Mobile Workers \| Productivity \| Remote Users \| Unified Messaging \| Videoconferencing Systems

Prepare Your Enterprise for the Mobile Revolution: Boost the Bottom Line with Mobile UC sponsored by Avaya WHITE PAPER: This white paper will highlight the changes in the mobile workplace; outline the benefits of unified communications and Fixed-Mobile Convergence for mobile workers; identify the key market trends and business challenges IT managers must pay attention to and offer best practices for choosing a solution that will deliver clear ROI. Posted: 22 Sep 2011 \| Published: 22 Sep 2011 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Architectures \| Network Management \| Networking \| Unified Messaging

New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center sponsored by ScanSource & ShoreTel WHITE PAPER: Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity. Posted: 08 Aug 2012 \| Published: 31 Dec 2010 TOPICS: Call Centers \| Collaboration \| Communications Systems \| Email \| IP \| IP Contact Centers \| IP Phones \| IP Routing \| IP Switching \| IP Telephony \| IP Videoconferences \| Mobile Workers \| PBX \| Routers \| Routing \| Switches \| Switching \| Telephone Switches \| Telephones \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| VoIP \| Web Conferences

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